• Answering customer questions and concerns over the phone, or in person, either resolving the issues with the customer or referring the problem to other technical personnel.
• Installs, configures and upgrades operating systems and software.
• Diagnosing hardware and software problems.
• Responsible for the monitoring/operation of the servers, immediate problem solving and maintaining the service to the agreed levels .
• Troubleshoots problems with computer systems.
• Writing user manual/guide.
• Conducting training
• Researching, learning, and evaluating new software.

• Degree or Diploma in IT / Computer Science / Instrumentation / Electrical & Electronics Engineering.
• Able to write and speak fluently in English .
• Helpdesk experience.
• Understand how email, webmail, web applications works.
• Able to troubleshoot online problem.
• Possess own transport.
• Hardworking and Independent.
• Full-Time position.

Interested individuals, please email your resume to hr@afteroffice.com.