This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
faq:email:switch_pop3_to_imap_ms_outlook [2021/04/19 09:36] atikah |
faq:email:switch_pop3_to_imap_ms_outlook [2021/04/20 10:20] atikah |
||
---|---|---|---|
Line 1: | Line 1: | ||
====== How to ' | ====== How to ' | ||
+ | |||
+ | If you wish to switch your POP3 mail account to IMAP, you may refer to the following steps: | ||
==== Backup your email ==== | ==== Backup your email ==== | ||
- | You must backup your emails to prevent any email loss during the process. | + | First, you must backup your emails to prevent any email loss during the process |
- | 1. | + | 1. |
{{: | {{: | ||
Line 25: | Line 27: | ||
{{: | {{: | ||
- | 6. You may Click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**. | + | 6. You may click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**. |
{{: | {{: | ||
Line 31: | Line 33: | ||
7. Fill in the password for your backup emails then click **[OK]**. | 7. Fill in the password for your backup emails then click **[OK]**. | ||
- | {{: | + | {{: |
- | 8. To open the backup emails, you can go to **[File]** > **[Open & Export]** > **[Open Outlook Data File]**. | + | 8. Now, all your emails have been backup |
- | {{: | ||
- | |||
- | 9. Select your backup emails file and click **[OK]**. | ||
- | |||
- | {{: | ||
- | |||
- | 10. Fill in the password then click **[OK]**. | ||
- | |||
- | {{: | ||
- | |||
- | 11. Here, you can check and compare the emails in your backup file (Outlook Data File) and your original mail account. | ||
- | |||
- | {{: | ||
==== Remove your POP3 mail account ==== | ==== Remove your POP3 mail account ==== | ||
- | After finished the emails backup, | + | After your emails |
1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. | 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. | ||
Line 65: | Line 54: | ||
{{: | {{: | ||
- | 4. You may choose to close both mail account (backup and the previous | + | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder and select **[New Folder]**. Type in the folder' |
- | {{: | + | {{: |
- | {{: | + | |
- | ==== Add your IMAP account | + | 5. Next, move the emails that you wish to be restored to your IMAP account |
- | After finished removing the mail account, then, you can proceed to add the new IMAP account. | + | {{: |
- | 1. First, go to **[File]** > *[+Add Account]**. | + | 6. Select |
- | {{: | + | {{: |
- | 2. Fill in your email address | + | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. |
- | {{: | + | {{: |
- | 3. Select **IMAP**. | + | ==== Add your IMAP account ==== |
- | + | ||
- | {{: | + | |
- | + | ||
- | 4. Fill in the IMAP Account Settings: | + | |
- | + | ||
- | - For incoming mail setting, make sure that: | + | |
- | + | ||
- | + | ||
- | | Server | + | |
- | | Port | **993** | + | |
- | | Encryption method | + | |
- | + | ||
- | - For outgoing mail setting, there are two options: | + | |
- | + | ||
- | (I) If you are using None/ | + | |
- | | Server | + | |
- | | Port | **587** | + | |
- | | Encryption method |**None/ | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | (II) Or if you are using SSL/TLS: | + | |
- | + | ||
- | | Server | + | |
- | | Port | **465** | + | |
- | | Encryption method | **SSL/ | + | |
- | | My outgoing (SMTP) server requires authentication | YES with “Use same settings as my incoming mail server” | | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | 5. When you use SSL/TLS encryption, the internet security warning will be prompted. So, you can proceed by clicking on **[Yes]**. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | 6. Then, click on **[Done]** and your IMAP account will be successfully added. | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | ==== Transfer the backup emails to IMAP mail account ==== | + | |
- | + | ||
- | Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. | + | |
- | + | ||
- | 1. Go to **[File]** > **[Open & Export]** > **[Import/ | + | |
- | + | ||
- | {{: | + | |
- | + | ||
- | 2. Choose ‘Import from another program or file’ and click **[Next]**. | + | |
- | {{:faq: | + | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below: |
- | 3. Select ‘Outlook | + | [[faq: |
- | {{: | ||
- | 4. Click **[Browse]** to choose your backup email file. Select ‘ Replace duplicates with items imported’ and click **[Next]**. | ||
- | {{: | + | ==== Restore your mailbox ==== |
- | 5. Type the password for the backup | + | Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup |
- | {{: | + | 1. Select the new folder that you have created in your POP3 account such as "Old Inbox" and "Old Sent". Then, drag and drop it under the IMAP folder. By doing this, you can separate the folder for new and old backup emails. |
- | 6. Select the folder to import from and ‘Include subfolders’. If you want your emails to be imported to the same folder as the current IMAP account, you may select ‘Import items into the same folder in:’ and choose your current mail account. Finally, click on **[Finish]**. | + | {{:faq: |
- | {{: | + | 2. Repeat the step for all of the folders. After you have finished moving the emails, you may close the POP3 account by right-click on the account and select **[Close]**. |
- | 7. All the backup emails should be imported to your current IMAP mail account. | + | {{: |