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faq:email:switch_pop3_to_imap_ms_outlook [2021/04/19 13:51] atikah |
faq:email:switch_pop3_to_imap_ms_outlook [2021/04/20 16:56] atikah |
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====== How to ' | ====== How to ' | ||
- | If you wish to switch your POP3 mail account | + | As you know, POP3 protocol will only download the emails from your webmail' |
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==== Backup your email ==== | ==== Backup your email ==== | ||
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- | 8. To open the backup emails, you can go to **[File]** > **[Open & Export]** > **[Open Outlook Data File]**. | + | 8. Now, all your emails have been backup |
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- | 9. Select your backup emails file and click **[OK]**. | ||
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- | 10. Fill in the password then click **[OK]**. | ||
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- | 11. Here, you can check and compare the emails in your backup file (Outlook Data File) and your original mail account. | ||
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==== Remove your POP3 mail account ==== | ==== Remove your POP3 mail account ==== | ||
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- | 4. You may choose to close both mail account (backup and the previous | + | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder |
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- | ==== Add your IMAP account | + | 5. Next, move the emails that you wish to be restored to your IMAP account |
- | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below: | + | {{:faq: |
- | [[faq: | + | 6. Select **[Yes]**. |
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+ | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. | ||
- | ==== Restore your mailbox ==== | + | {{: |
- | Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. The following steps will guide you to restore your backup emails: | + | ==== Add your IMAP account |
- | 1. Go to **[File]** > **[Open & Export]** > **[Import/ | + | You may proceed |
- | {{:faq:email:poptoimap23.png? | + | [[faq:email:mail_setup_ms_outlook_secure_imap|Email Setup Guide: Microsoft Outlook (Secure IMAP)]] |
- | 2. Choose ‘Import from another program or file’ and click **[Next]**. | ||
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- | 3. Select ‘Outlook Data File (.pst) and click **[Next]**. | + | ==== Restore your mailbox ==== |
- | {{:faq:email: | + | Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. The following steps will guide you to restore |
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- | 4. Click **[Browse]** | + | |
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- | 5. Type the password for the backup email file and click **[OK]**. | + | |
- | {{: | + | 1. Select the new folder that you have created in your POP3 account such as "Old Inbox" and "Old Sent". Then, drag and drop it under the IMAP folder. By doing this, you can separate the folder for new and old backup emails. |
- | 6. Select the folder to import from and ‘Include subfolders’. If you want your emails to be imported to the same folder as the current IMAP account, you may select ‘Import items into the same folder in:’ and choose your current mail account. Finally, click on **[Finish]**. | + | {{:faq: |
- | {{: | + | 2. Repeat the step for all of the folders. After you have finished moving the emails, you may close the POP3 account by right-click on the account and select **[Close]**. |
- | 7. All the backup emails should be imported to your current IMAP mail account and will be synchronised to your server' | + | {{: |