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guide:vochat:vochat_web_create_channel [2020/12/02 16:46] vikki [How do I enable VOChat on my website?] |
guide:vochat:vochat_web_create_channel [2020/12/10 16:04] vikki |
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- | ====== | + | ====== VOChat |
*Note that you are required to login as a voadmin or Avomaster to perform the following steps. | *Note that you are required to login as a voadmin or Avomaster to perform the following steps. | ||
- | 1. Launch VOChat. Click on the plus icon and select **New Public Channel**. | + | 1. Launch VOChat. Click on the {{: |
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2. Provide a name for the channel, for example, Customer Support, and click **Create**. This channel name will be displayed as the title in the chat widget on your website. | 2. Provide a name for the channel, for example, Customer Support, and click **Create**. This channel name will be displayed as the title in the chat widget on your website. | ||
- | 3. Once the channel is created, you will see the following window being displayed. In this window, click into the **Widget & Links** tab. | + | {{: |
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+ | 3. Once the channel is created, you will see the following window being displayed. In this window, click into the **Members** tab, and click **+ Add Member** to add more members into the channel. These members will be able to send and receive chat messages to/from the visitors. | ||
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+ | 4. Select the users and click **Add** to add them into the channel. | ||
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+ | 5. Next, click into the **Widget & Links** tab and click **Copy** to copy the widget code. | ||
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- | 4. Click Copy to copy the widget | + | 6. Paste the script within the header section of your web page. If you want the chat widget |
- | 5. Then, paste the script within the header section of your web page. If you want the chat widget | + | 7. Once the web pages has been made live, the chat widget |
- | 6. Once the web pages has been made live, the chat widget will be displayed. Customers who visit your website can now send chat messages to you instantly. | + | {{: |
If you want to add more operators into the channel, check out the guide at [[guide: | If you want to add more operators into the channel, check out the guide at [[guide: |