Differences

This shows you the differences between two versions of the page.

--- faq:administrator:how_to_reset_avomaster_password [2015/07/28 15:40]
vikki created
+++ faq:administrator:how_to_reset_avomaster_password [2016/01/04 15:30] (current)
vikki
@@ Line 2: / Line 2: @@
   - Go to your login page and click the **Login** button without entering any user name or password.
-  - You will be lead to a page. Click on **Reset Password**.
+  - You will be lead to a page. Click on **Reset Password**.\\ {{:faq:administrator:reset-avomaster-pwd1.png|}}
-  - Key in "avomaster@yourdomain.com" (without the quotes) on the given field "Login" and click the **Request** button.
+  - Key in "avomaster@yourdomain.com" (without the quotes) on the given field "Login" and click the **Request** button.\\ {{:faq:administrator:reset-avomaster-pwd2.png|}}
-  - A confirmation email will be sent to your predefined alternate email address.
+  - A confirmation email will be sent to your predefined alternate email address.\\ {{:faq:administrator:reset-avomaster-pwd3.png|}}
-  - Follow the instruction on it and you will be able to retrieve your lost password.
+  - Follow the instruction on the email you received (like the sample below) and you will be able to retrieve your lost password.\\ {{:faq:administrator:reset-avomaster-pwd4.png|}}
 **Note:**\\
 If you get "Alternate email not available" upon password reset request, it means the Avomaster alternate email address is not defined on your VO. Please contact [[support@afteroffice.com]] for the matter.

Afteroffice