User Tools

Site Tools


faq:email:email_troubleshooting

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
faq:email:email_troubleshooting [2014/06/13 10:12]
vikki [I cannot send out any email. The error message showed “Cannot find server”. Why?]
— (current)
Line 1: Line 1:
-[[:faq|FAQ]] / [[faq:email|Email FAQ]] / [[faq:email:email_troubleshooting|Email Troubleshooting]] 
  
-======= Email Troubleshooting ======= 
- 
-\\ 
-**Jump to a topic:** 
-  * Gmail user can't see my forwarded email, why? 
-  * I cannot send out any email. The error message showed "Cannot find server". Why? 
-  * Why am I getting partial email, and sometime duplicated copy of the same email? 
-  * Why some users cannot receive my email, claimed that my IP being black listed 
-  * Why can’t I redirect email to free email services? 
- 
-------------------------------------------------------------------------------------- 
- 
-===== Gmail user can't see my forwarded email, why? ===== 
- 
-Please be noted as when the email has been forwarded out it will be save as .eml file, and .eml file is not supported by Gmail.\\ 
-To avoid this problem you can select "text" before you click on "Forward" when you want to forward the email out. Once you select "text", the forward message will not be sent out as .eml file.\\ 
-Alternative, you can also click on "Edit" to edit the email before sending out. 
- 
-\\ 
-[ [[#top|Go to top of page]] ] 
-------------------------------------------------------------------------------------- 
- 
-===== I cannot send out any email. The error message showed “Cannot find server”. Why? ===== 
- 
-If you are facing the similar issue, firstly, please check whether your computer has an active internet connection or not. If not, please kindly contact your ISP or your network administrator.\\ 
-If there is a internet connection and if you are using Outlook or Eudora (non web based) as your email application, please kindly check the settings of your mail application.\\ 
-Please refer to [[faq:email:the_basics&#avo_mail_server_pop3_outgoing_smtp_mail_server|here]] for more information. 
- 
-\\ 
-[ [[#top|Go to top of page]] ] 
-------------------------------------------------------------------------------------- 
-===== Why am I getting partial email, and sometime duplicated copy of the same email? ===== 
- 
-\\ 
-[ [[#top|Go to top of page]] ] 
-------------------------------------------------------------------------------------- 
- 
-===== Why some users cannot receive my email, claimed that my IP being black listed ===== 
- 
-\\ 
-[ [[#top|Go to top of page]] ] 
-------------------------------------------------------------------------------------- 
- 
-===== Why can’t I redirect email to free email services? ===== 
- 
-\\ 
-[ [[#top|Go to top of page]] ] 
faq/email/email_troubleshooting.1402625557.txt.gz · Last modified: 2015/01/16 15:24 (external edit)