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--- faq:email:mail_setup_ms_outlook_imap_latest [2021/04/23 09:45]
atikah
+++ faq:email:mail_setup_ms_outlook_imap_latest [2021/10/11 09:15] (current)
vikki
@@ Line 1: / Line 1: @@
-====== Email Setup Guide: Microsoft Outlook (IMAP) ======
+====== Email Setup Guide: Microsoft Outlook (Secure IMAP) ======
 ==== Setting Up New Mail Account ====
-. Open Microsoft Outlook. Then, go to **[File]**.
+. Open Microsoft Outlook. Then, go to **[File]** and **[+Add Account]**.
+{{:faq:email:outlookimap.png?800|}}
+. Fill in your email address and click on **Advanced options**. Select **Let me set up my account manually** and proceed with **[Connect]**.
+{{:faq:email:outlookimap2.png?400|}}
+. Select **[IMAP]**.
+{{:faq:email:outlookimap3.png?400|}}
+. You may fill in these details in the IMAP Account Settings:
+**Incoming mail:**
+|Server| vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com\\ <color #ed1c24>*IMPORTANT</color>: Please consult AfterOffice Support to confirm which server to be used for your domain.|
+|Port|143|
+|Encryption method|None or **STARTTLS (Preferable)** |
+|Require logon using Secure Password Authentication (SPA)|Leave untick|
+**Outgoing mail:**
+|Server|vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com\\ <color #ed1c24>*IMPORTANT</color>: Please consult AfterOffice Support to confirm which server to be used for your domain.|
+|Port|587|
+|Encryption method|None or **STARTTLS (Preferable)** |
+|Require logon using Secure Password Authentication (SPA)|Leave untick|
+{{:faq:email:outlookimap4.png?400|}}
+** Please contact [[support@afteroffice.com]] to verify your mail server.**
+. Then, click on **[Next]**.
+. Fill in your email account's password and proceed to **[Connect]**.
+{{:faq:email:outlookimap6.png?400|}}
+. Click on **[Done]** and your account has successfully added.
+{{:faq:email:outlookimap7.png?400|}}
+. If you see that there is missing folder compare to your webmail. You can add it by first, right-click on any of your folders. Then, select **[IMAP Folder]**.
+{{:faq:email:outlookimap8.png?800|}}
+. Click on **[Query]**.
+{{:faq:email:outlookimap9.png?600|}}
+. Select the folder that you wish to view and click **[Subscribe]**.
+{{:faq:email:outlookimap10.png?600|}}
+. Lastly, click on **[Apply]** > **[OK]**.
+{{:faq:email:outlookimap11.png?600|}}
+. All your selected folders should be available under your mail account.

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