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faq:security:how-to-identify-phishing-mail [2020/07/17 16:32] vikki |
faq:security:how-to-identify-phishing-mail [2020/07/22 10:35] (current) vikki [7. Suspicious attachment] |
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==== 5. Hover over shows malicious link ==== | ==== 5. Hover over shows malicious link ==== | ||
- | If an email contains links, hover your mouse over the link (without clicking) to see the full URL. If it does not match the context, it is probably a malicious link. Beware of slight alterations to URLS that you visit frequently, too. For example, http:// | + | If an email contains links, hover your mouse over the link (without clicking) to see the full URL. If it does not match the context, it is probably a malicious link. Beware of slight alterations to URLS that you visit frequently, too. For example, |
==== 6. Request for personal or sensitive information ==== | ==== 6. Request for personal or sensitive information ==== | ||
+ | A legitimate company and bank will never ask you for personal and sensitive information – such as identification number, username and password – over email. If you receive any email that requires these information, | ||
==== 7. Suspicious attachment ==== | ==== 7. Suspicious attachment ==== | ||
Never open or download an attachment from an email unless you know what they are. If you happen to know the sender and choose to download the attachment, it is a good practice to always scan it using antivirus software. If you have doubts, contact the sender to verify if the attachment is genuine. | Never open or download an attachment from an email unless you know what they are. If you happen to know the sender and choose to download the attachment, it is a good practice to always scan it using antivirus software. If you have doubts, contact the sender to verify if the attachment is genuine. | ||
- | If you detect a suspicious email, it is best to remove it immediately from your mailbox. Never respond to it. If you aren’t sure whether the email is genuine, you can always drop a message to your sender to verify | + | If you detect a suspicious email, it is best to remove it immediately from your mailbox. Never respond to it. If you need further assistance, please contact us at [[support@afteroffice.com]]. |