====== Getting email from junk folder on Mozilla Thunderbird (POP3) ======

As POP3 only download mails from the Inbox folder, you may miss some legitimate emails that have gone into the Junk folder.

AfterOffice offers an alternate way to download emails from your Junk mailbox, which is by creating a new profile with an added **“-Junk”** suffix to your login email, for example, david-Junk@somedomain.com.

Please follow the below steps for setting up Junk folder for POP3 on Mozilla Thunderbird:

1. Open your Mozilla Thunderbird and go to **[Email]** under 'Set up an account'.

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2. Enter your email account details. Make sure to include **'-Junk'** after your name in your email address. In this sample, the email address is //first-Junk@atikahg1.vo.com.my// where //first// is the original name.

Then, click on **[Manual config]**.

{{ :faq:email:bb.png?600 |}}

3. You may choose to use either None, STARTTLS or SSL/TLS Encryption by filling in either of the following details:

=== (i) None/STARTTLS Encryption ===

{{:faq:email:cc2.png?800|}}

|Incoming:|POP3|
|Server hostname|mail.yourdomain|
|Port|110|
|SSL|None or STARTTLS|
|Authentication|Normal password|

|Outgoing:|SMTP|
|Server hostname|mail.yourdomain|
|Port|587|
|SSL|None or STARTTLS|
|Authentication|Normal password|

=== (ii) SSL/TLS Encryption ===

{{:faq:email:cc.png?800|}}

|Incoming:|POP3| 
|Server hostname|mail.yourdomain|
|Port|995|
|SSL|SSL/TLS|
|Authentication|Normal password|

|Outgoing:|SMTP|
|Server hostname|mail.yourdomain|
|Port|465|
|SSL|SSL/TLS|
|Authentication|Normal password|

Then, you may click on the **[Done]** button.

4. Now, you can see your email account on the top of the screen. Next, click on your email account and select **[View settings for this account]**.

{{ :faq:email:dd.png?800 |}}

5. Select the **[Server Settings]**.

Here, you can set how many minutes your server will check for new messages. 

Besides, you also can choose how many days your messages will leave on the server, or you want your message to stay on the server until you delete them.  

Then, click on **[OK]**.

{{ :faq:email:ee.png?800 |}}

6. Finally, your Inbox in Mozilla Thunderbird will contains all of the email sent to your Junk mailbox. 

{{ :faq:email:ff.png?600 |}}

Note that Junk mailbox name are case sensitive, and it is the only one special mailbox available under POP3 access.

Use IMAP instead of POP3 if you wish to access multiple mailboxes with mail client.