====== How to turn on/off special tag [AX-xxxxxxxx] in mail subject? ======

To turn off the **mail subject special tag** ([[faq:email:the_special_tag_AX_xxxxxxxx_in_mail_subject|what is it?]]):\\ 

1. Login with Avomaster/voadmin account.\\
 {{faq:general:jmail1.png|}}\\
2. At first, go to **(1)Profile -> (2)Admin**
 {{faq:administrator:emailconv.png|}}\\
2. Then, go to **(3)SMTP settings**.\\
3. Make sure **(4)Email Conversation** is OFF.\\
4. Click **(5)Update** to save the changes.\\