====== Global Junk Filtering Setup ====== \\ If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. ===== Global Junk Mail Control ===== As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.\\ - Login as Avomaster or voadmin account. - Go to: **[Profile]** -> **[Admin]** -> **[Global Junk Control]**.\\ {{:faq:email:imageedit_6_9030367769.gif}}\\ \\ - Make sure the **[Global Junk mail filtering enable]** option is selected. - Select **[Move to user's Junk mailbox]** option.\\ Caution: Setting to [Delete immediately] may result in losing some of your genuine emails. - On **[Sensitivity]**, leverage the sensitivity level, where **1** being the most sensitive (filter more emails) and **10** being the least sensitive (filter less emails). System default is **5**. - Remember to check **[Sender is in user's Contact list]**, so that email that is recorded in user's Address Book will be exempted from junk filtering. - Click **[Update]** to save the configuration. ===== Junk Expiry ===== If you have chosen to **Move to user's Junk mailbox** on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.\\ Follow the simple steps below: - Go to **Profile -> Admin -> Junk Expiry**.\\ {{:faq:email:imageedit_8_3225199338.gif}}\\ \\ - Check the checkbox for "**Enable Junk Email auto delete for all users**" and put in the number of days you wish to keep the junk mails before they are auto-deleted. - Click **Save** to save the settings.