====== Email Setup Guide for Microsoft Outlook 2016 (Secure IMAP) ====== \\ 1. Open your Microsoft Outlook and click the "**File**" tab on the ribbon.\\ {{:faq:email:ms_outlook_imap:ms2016-i1.png?400|}} 2. Then, select **[Add Account]**.\\ {{:faq:email:ms_outlook_imap:ms2016-i2.png?600|}} 3. Key in your name, email address and password for your account.\\ {{:faq:email:ms_outlook_imap:ms2016-i3.png?600|}} 4. Before you proceed, please select the "**Manual setup or additional server types**". Click **[Next]**.\\ {{:faq:email:ms_outlook_imap:ms2016-i4.png?600|}} 5. Select "POP or IMAP" and click **[Next]**.\\ {{:faq:email:ms_outlook_imap:ms2016-i5.png?600|}} 6. Now, key in all the necessary details: * Your Name: Your name. * Email Address: Your **email address** (e.g. david@lookafter.com). * Account Type: Select **IMAP**. * Incoming mail server: Key in mail.//yourdomain//.com (e.g. if your domain is lookafter.com, then key in mail.lookafter.com here). * Outgoing mail server (SMTP): : Key in mail.//yourdomain//.com (e.g. if your domain is lookafter.com, then key in mail.lookafter.com here). * User Name: Key in your **full email address** (e.g. david@lookafter.com). * Password: Your email account password. * Remember password: Check. * Require logon using Secure Password Authentication (SPA): Uncheck. {{:faq:email:ms_outlook_imap:ms2016-i6.png?600|}} 7. Click the **[More Settings...]** button. 8. On the "Internet E-mail Settings" pop-up box, go to the "**Outgoing Server**" tab and select "**My outgoing server (SMTP) requires authentication**" with "**Use same settings as my incoming mail server**".\\ {{:faq:email:ms_outlook_imap:ms2016-i7.png?400|}} 9. Next, go to the "**Advanced**" tab. Make sure that the port numbers are:\\ * Incoming server (IMAP): **993** * Outgoing server (SMTP): **465** * Select "SSL/TLS" for both encrypted connection types. {{:faq:email:ms_outlook_imap:ms2016-i8b.png?400|}} 10. Once it is done, click **[OK]** to close this pop up box. 11. Back to the main settings, click **[Next]** to continue.\\ {{:faq:email:ms_outlook_imap:ms2016-i6-2.png?600|}} 12. Your account's settings will be tested. Once the tests are completed, click **[Close]**.\\ {{:faq:email:ms_outlook_imap:ms2016-i9.png?550|}} 13. Click **[Finish]**.\\ {{:faq:email:ms_outlook_imap:ms2016-i10.png?600|}} 14. Your account is successfully setup on Ms Outlook 2016.\\ {{:faq:email:ms_outlook_imap:ms2016-i11.png?600|}}