=====Why did my image formatting turn into a mess after being forwarded?===== When dealing with customers or other businesses, forwarding them images depicting business layouts and plans would be a norm. Sometimes the multiple image attachments that we forward out may have their original format affected as shown in the image below :\\ {{faq:email:fwd_issue.png|}} To avoid this from happening, you should always forward the emails as an **Attachment**. Referring to the image below, you can click **Fwd** then select **Attachment**.\\ {{faq:email:fwd.png|}} A new compose mail page will appear with the selected mail included as an attachment.\\ {{faq:email:fwdd.png|}} You can freely add extra details within the mail with no worries as the images are all retained as it as, in the attachment.