====== How to perform Traceroute on my computer? ======

If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining  if the network issues are the cause of your access and connection problems.\\
You may copy the traceroute results and forward to support@afteroffice.com for verifications.\\

===== Windows =====
  - Click **Start**.
  - Select **Run**.
  - Key in **cmd** in the box and click **OK**. A command prompt will be launched.
  - Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)
  - Press Enter.

===== Windows 8 =====
  - Click **Start**.
  - Select **Search** from the menu list. 
  - In the Search field, key in **cmd**.\\ {{:faq:network_and_security:traceroute:windows_8-1.png|}}
  - On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com//)\\ {{:faq:network_and_security:traceroute:windows_8-2.png|}}
  - Press Enter.
===== Mac OS X =====
  - Launch **Network Utility** (Search from the Search Tool or Go to Applications -> Utilities -> Network Utility ).\\ {{:faq:network_and_security:tracert_mac_1.png|}}
  - Select **Traceroute**.
  - Enter the domain name for which you want to perform a traceroute, and then click **Trace**.\\ {{:faq:network_and_security:tracert_mac_2.png|}}

===== Linux =====
**A. By using Network Tools:**
  - Launch **Network Tools** (Search from the Search Tool or Go to Applications -> Network Tools).\\ {{:faq:network_and_security:tracert_linux_1.png|}}
  - Type **traceroute yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //traceroute lookafter.com//)\\ {{:faq:network_and_security:tracert_linux_2.png|}}
  - Press Enter.

**B. By using traceroute command on Terminal:**
  - Launch Terminal.
  - Type **traceroute yourdomain.com** at the prompt and press Enter.