Email Setup Guide: Mozilla Thunderbird (Secure POP)

1. On Thunderbird, click on [Email] below “Setup an account:”.

2. On the “Set Up an Existing Email Account” pop-up box, enter your Name, Email address (e.g. name@yourdomain.com) and Password into the given fields and click [Continue].

3.Thunderbird will automatically configure your mail settings. Once it finished loading, select “POP3 (keep mail on your computer)” option is selected, and click [Done] to create the Thunderbird account.

4. You will see this security warning. Make sure that the “Permanently store this exception” checkbox is selected, and click [Confirm Security Exception] to accept our server certificate.

*Note: For more information about the certificate warning, please refer to Secure IMAP/POP3 and SMTP FAQ.

5. Once the Thunderbird email account is successfully created, you will see it appear in the left pane, where you can expand it to view your mail folders.

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To check if your POP3 account is set up correctly on Thunderbird:

1. Click on your email address from the left pane, and then click on [View settings for this account].

2. Then, on the “Account Settings” pop-up box, click to focus on your email address.

3. To check your outgoing server details, click on the [Edit SMTP server…] button.

4. The “SMTP Server” pop-up box will be displayed. Here, you will see your outgoing server details:

5. Next, to check on the incoming mail settings, click on the expand icon near your email address on the left pane, and select Server Settings. You will see the following details:

*Note: If SSL/TLS is the chosen incoming mail settings on your Thunderbird, then the Port will be 995, and Connection Security will be SSL/TLS.

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Mozilla Thunderbird POP3 downloads email from a server to in your PC, and then deletes it from the server. You can configure how long the emails can be stored on the server before removing them. The default no. of days set on Mozilla Thunderbird is 14 days.

To configure this setting:

1. Click on your email address from the left pane, and then click on [View settings for this account].

2. Then, on the “Account Settings” pop-up box, click on the Server Settings of your email account.

3. Under “Server Settings”, you will see the “Leave messages on server” option being selected. You can change the no. of days at the “For at most” option. E.g. if you put 30 days, it means the email will be kept in the server for at most 30 days after it is downloaded.

Click [OK] once you have made the changes.