Email Setup Guide: Microsoft Outlook (Secure IMAP)
Setting Up New Mail Account
1. Open Microsoft Outlook. Then, go to [File] and [+Add Account].
2. Fill in your email address and click on Advanced options. Select Let me set up my account manually and proceed with [Connect].
3. Select [IMAP].
4. You may fill in these details in the IMAP Account Settings:
Incoming mail:
| Server | vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com *IMPORTANT: Please consult AfterOffice Support to confirm which server to be used for your domain. |
| Port | 143 |
| Encryption method | None or STARTTLS (Preferable) |
| Require logon using Secure Password Authentication (SPA) | Leave untick |
Outgoing mail:
| Server | vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com *IMPORTANT: Please consult AfterOffice Support to confirm which server to be used for your domain. |
| Port | 587 |
| Encryption method | None or STARTTLS (Preferable) |
| Require logon using Secure Password Authentication (SPA) | Leave untick |
Please contact support@afteroffice.com to verify your mail server.
5. Then, click on [Next].
6. Fill in your email account's password and proceed to [Connect].
7. Click on [Done] and your account has successfully added.
8. If you see that there is missing folder compare to your webmail. You can add it by first, right-click on any of your folders. Then, select [IMAP Folder].
9. Click on [Query].
10. Select the folder that you wish to view and click [Subscribe].
11. Lastly, click on [Apply] > [OK].
12. All your selected folders should be available under your mail account.