If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining if the network issues are the cause of your access and connection problems.
You may copy the traceroute results and forward to support@afteroffice.com for verifications.
Windows
Click Start.
Select Run.
Key in cmd in the box and click OK. A command prompt will be launched.
Type tracert yourdomain.com where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. tracert lookafter.com)
Press Enter.
Windows 8
Click Start.
Select Search from the menu list.
In the Search field, key in
cmd.
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On the command prompt, type
tracert yourdomain.com, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g.
tracert lookafter.com)
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Press Enter.
Mac OS X
Launch
Network Utility (Search from the Search Tool or Go to Applications → Utilities → Network Utility ).
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Select Traceroute.
Enter the domain name for which you want to perform a traceroute, and then click
Trace.
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Linux
A. By using Network Tools:
Launch
Network Tools (Search from the Search Tool or Go to Applications → Network Tools).
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Type
traceroute yourdomain.com where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g.
traceroute lookafter.com)
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Press Enter.
B. By using traceroute command on Terminal:
Launch Terminal.
Type traceroute yourdomain.com at the prompt and press Enter.