This document is an FAQ list for the Virtual Office (VO) Administrators– the Avomaster and voadmin users.
The FAQ below is about the settings (per user or overall VO system) that the administrator can manage or configure.

• What is AVOMASTER?
• What is a voadmin user?
• What is UCAR?

View full FAQ: Managing User Accounts

• How do I create a new user account?
• How to reset a user password?
• How do I increase/decrease user's email space?
• How to adjust user storage disk space?
• Configuring User Incoming and Outgoing BCC
• How to reset user's SAP settings

View full FAQ: Managing Domain and Web Hosting

• How do I obtain my FTP information?
• How do I obtain my LAMP information?
• Managing domain information
• How to make payment online?

View full FAQ: Managing Email Configurations

• Global Mail Rules
• Global Junk Filtering
• I received an email notification about my user’s account being compromised. What should I do?
• I received notification about my user’s mailbox getting full. How can I help them?
• How to turn on/off special tag [AX-xxxxxxxx] in mail subject?
• How to turn on/off Transit Email Center?
• How to create a group email
• My users are getting many spam emails. What should I do?