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faq:administrator:how_to_adjust_user_s_email_space

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faq:administrator:how_to_adjust_user_s_email_space [2019/05/17 16:39]
netiaraja Image change
faq:administrator:how_to_adjust_user_s_email_space [2021/02/02 17:42] (current)
vikki
Line 4: Line 4:
 Please follow the steps below to increase/decrease user email space: Please follow the steps below to increase/decrease user email space:
    
-  - Login to your Avomaster or voadmin account.\\ {{:faq:administrator:imageedit_70_6811805307.png}}\\ \\ +1. Login to your Avomaster or voadmin account. 
-  - Go to **Profile**.\\ {{:faq:administrator:imageedit_72_7475528050.gif}}\\ \\ + 
-  - Select **Admin**.\\ {{:faq:administrator:imageedit_74_3424043878.gif}}\\ \\ +2Then, go to **Profile** **Admin**. 
-  On Accounts, select the user that you wish to increase the mailbox space.\\ {{:faq:administrator:imageedit_76_2425622068.gif}}\\ \\ + 
-  - Under User Account Settings, look for **Email Disk Limit**.\\ {{:faq:administrator:imageedit_79_4151697184.gif}}\\ +{{:faq:administrator:adjust_email_quota:1.png|}} 
-  - Click the [No change] option and select the desired email space for the account.\\ {{:faq:administrator:imageedit_82_3422010511.png}}\\ \\ Note that you can select up to 10GB of space at the drop down selection.\\ {{:faq:administrator:imageedit_86_6623295154.png}}\\ \\ + 
-  - If you would like to change to more than 10GB of email space, select "Custom:" from the dropdown.\\ {{:faq:administrator:imageedit_90_7151950601.png}}\\ \\ +3. On the accounts list, select the user that you wish to increase the mailbox space. 
-  Then, enter the amount into the given field. Note that 1GB = 1024 MB.\\ For example if you want to place 12GB of email spaceput in 12288 MB (12x1024).\\ {{:faq:administrator:imageedit_97_3432758532.gif}}\\ \\ + 
-  - Remember to click the **Update** button to save your configuration.\\ \\ +{{:faq:administrator:adjust_email_quota:2.png|}} 
-  - The email space will be updated once you click the **Update** button.\\ {{:faq:administrator:imageedit_98_8493021681.png}}+ 
 +4. At the User Account Settings, look for "Email Disk Limit" and click on the **[No change]** button 
 + 
 +{{:faq:administrator:adjust_email_quota:3.png|}} 
 + 
 +5. If you would like to change the email disk space to more than 10 GB, skip to step 6. Otherwise, select any space available in the dropdownE.g., 5 GB. 
 + 
 +{{:faq:administrator:adjust_email_quota:4.png|}} 
 + 
 +6. To increase the email disk space to more than 10 GB, let's say 15 GB, first, select **"Custom: "** from the dropdown.  
 +  
 +{{:faq:administrator:adjust_email_quota:5.png|}} 
 + 
 +7. Then, enter the space amount into the field next to it. Note that 1GB = 1024 MB. In this example, we want to add 15GB to the user. Hencethe amount to enter into this field is 15 x 1024 = 15360 MB. 
 + 
 +{{:faq:administrator:adjust_email_quota:6.png|}} 
 + 
 +8. Once you have selected/entered the desired space, click **Update** to save the changes
 + 
 +{{:faq:administrator:adjust_email_quota:7.png|}}
faq/administrator/how_to_adjust_user_s_email_space.1558082367.txt.gz · Last modified: 2019/05/17 16:39 by netiaraja