1. Go to your login page and click the Login button without entering any user name or password.
2. You will be lead to a page. Click on Reset Password.
3. Key in “avomaster@yourdomain.com” (without the quotes) on the given field “Login” and click the Request button.
4. A confirmation email will be sent to your predefined alternate email address.
5. Follow the instruction on it and you will be able to retrieve your lost password.

Note:
If you get “Alternate email not available” upon password reset request, it means the Avomaster alternate email address is not defined on your VO. Please contact support@afteroffice.com for the matter.