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faq:domain_and_web_hosting:what_to_do_if_lost_wordpress_joomla_other_cms_password [2019/06/04 12:41] (current) vikki created |
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+ | ====== What should I do if I have lost my Wordpress, Joomla or other CMS login information? | ||
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+ | \\ | ||
+ | If you have forgotten your CMS login details, you can try the following solutions. | ||
+ | |||
+ | =====1. Contact Webmaster to Get the Login Details===== | ||
+ | Contact your webmaster or the website designer who built your website and request for the CMS login and password. | ||
+ | |||
+ | =====2. Reset Password from CMS Login Panel===== | ||
+ | Most CMS will provide a password reset function on their login page. If you remember the email or username of your CMS account, you can use this method to obtain a new password. Please refer to [[how_to_reset_password_for_wordpress_joomla_other_cms|this article]] on how to do so for each CMS. | ||
+ | |||
+ | =====3. Request for Password Overwrite from AfterOffice===== | ||
+ | If none of the above solutions works, you can request our support team to perform a password overwrite to your CMS account. Please be informed that there is a one-time charge for this service. For more information, | ||
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+ | Alternatively, | ||