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faq:email [2020/01/13 15:16]
ziyu [Email Troubleshooting] |
faq:email [2022/01/05 15:00] (current)
vikki [Other Issues and Configurations] |
| ====== EMAIL FAQ ====== | [[:start|Home]] > [[:faq|FAQ]] > **Email** |
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| | ====== EMAIL HOSTING ====== |
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| ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------ |
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| ===== General ===== | ===== General ===== |
| * [[faq:email:avo_mail_server_secure_smtp_imap_pop3|AVO Mail Server Configuration (Secure SMTP and IMAP/POP3)]] | * [[faq:email:avo_mail_server_secure_smtp_imap_pop3|AVO Mail Server Configuration (Secure SMTP and IMAP/POP3)]] |
| * [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]] | * [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]] |
| * [[faq:email:avo_mail_server_configurations|AVO Mail Server Configurations]] | * [[faq:email:avo_mail_server_configurations|AVO Mail Server Configurations]] |
| * [[faq:email:avoid_emails_going_into_recipient_s_spam_or_junk|Avoid emails going into recipient’s spam or junk]] | |
| * [[faq:email:avoid_emails_being_blacklisted|How to avoid email being blocked or blacklisted]] | * [[faq:email:avoid_emails_being_blacklisted|How to avoid email being blocked or blacklisted]] |
| * [[faq:email:global_junk_filtering_setup|Global Junk Filtering Setup (for administrator)]] | |
| * [[faq:email:global_mail_rules_configuration|Global Email Rules Configuration]] | * [[faq:email:global_mail_rules_configuration|Global Email Rules Configuration]] |
| * [[faq:email:how_is_the_incoming_smtp_traffic_being_handled|How is the incoming SMTP traffic being handled?]] | * [[faq:email:how_is_the_incoming_smtp_traffic_being_handled|How is the incoming SMTP traffic being handled?]] |
| | * [[faq:email:what_is_email_header|What is Email Header?]] |
| | * [[faq:email:how_to_get_email_headers_from_email_clients|How to get email headers from email clients?]] |
| * [[faq:email:how_to_get_email_headers_from_other_webmail_providers|How to get email headers from other webmail providers]] | * [[faq:email:how_to_get_email_headers_from_other_webmail_providers|How to get email headers from other webmail providers]] |
| * [[faq:email:imap_vs_pop|IMAP and POP]] | * [[faq:email:imap_vs_pop|IMAP and POP]] |
| * [[faq:email:junk_filtering_setup_for_users|Junk Filtering Setup (for users)]] | |
| * [[faq:email:mailbox_getting_full_notification|Mailbox getting full notification]] | * [[faq:email:mailbox_getting_full_notification|Mailbox getting full notification]] |
| * [[faq:email:smtp_error_codes|SMTP Error Codes]] | * [[faq:email:smtp_error_codes|SMTP Error Codes]] |
| * [[faq:email:smtp_relay_quota_for_outgoing_emails|SMTP relay quota for outgoing emails]] | * [[faq:email:smtp_relay_quota_for_outgoing_emails|SMTP relay quota for outgoing emails]] |
| * [[faq:email:what_is_email_header|What is Email Header?]] | |
| * [[faq:email:what_is_mailbox_rules|What is Mailbox Rules?]] | * [[faq:email:what_is_mailbox_rules|What is Mailbox Rules?]] |
| * [[faq:email:what_is_transit_email_center|What is Transit Email Center?]] | * [[faq:email:what_is_transit_email_center|What is Transit Email Center?]] |
| * [[faq:email:what_to_do_if_receiving_too_many_junk_mails|What to do if receiving too many Junk mails?]] | |
| * [[faq:email:email:why_am_i_receiving_email_quarantined_reminder|Why am I receiving email quarantined reminder?]] | * [[faq:email:email:why_am_i_receiving_email_quarantined_reminder|Why am I receiving email quarantined reminder?]] |
| * [[faq:email:email:export_contact_list|How to export contacts (webmail)]] | * [[faq:email:email:export_contact_list|How to export contacts (webmail)]] |
| * [[faq:email:identify-spam-mail]|How to identify whether an email is a spam mail?]] | * [[faq:email:identify-spam-mail]|How to identify whether an email is a spam mail?]] |
| * [[faq:email:prevent-email-being-spoofed|How to prevent email being spoofed?]] | * [[faq:email:prevent-email-being-spoofed|How to prevent email being spoofed?]] |
| * [[faq:email:turn_off_junk_filtering|Can I turn off junk filtering option on webmail?]] | |
| * [[faq:email:dealing_with_blackmail|Blackmail emails - what should I do?]] | * [[faq:email:dealing_with_blackmail|Blackmail emails - what should I do?]] |
| | * [[faq:email:what_is_email_spoofing|What is Email Spoofing?]] |
| | * [[faq:email:error_when_sending_email_could_not_find_server|Error when sending email: Could not find server]] |
| | * [[faq:email:finding_missing_emails|Finding missing emails]] |
| | * [[faq:email:mail_now_configuration_issues|MailNow configuration issues]] |
| | * [[faq:email:why_cant_i_redirect_email_to_free_email_services|Why can’t I redirect email to free email services?]] |
| | * [[faq:email:why_email_received_is_corrupted_with_partial_content_or_duplicated|Why email received is corrupted, with partial content or duplicated?]] |
| | * [[faq:email:why_gmail_user_cant_see_my_forwarded_email|Why Gmail user can't see my forwarded email?]] |
| | * [[faq:email:why_users_cant_receive_my_email_claiming_my_ip_is_blacklisted|Why users can't receive my email, claiming that my IP is blacklisted?]] |
| | * [[faq:email:why_did_my_image_formatting_turn_into_a_mess_after_being_forwarded|Why did my image formatting turn into a mess after being forwarded?]] |
| | * [[faq:email:why_is_recipient_email_used_as_from_for_forwarded_and_redirected_mails|Why is recipient's email being used as the from address for forwarded and redirected mails?]] |
| | * [[faq:email:conditional_email_fwd_redirect|Conditional email forwarding and redirect]] |
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| ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------ |
| * [[faq:email:how_to_setup_auto_reply_in_webmail|How to setup auto reply in webmail?]] | * [[faq:email:how_to_setup_auto_reply_in_webmail|How to setup auto reply in webmail?]] |
| * [[faq:email:how_to_remain_read_emails_in_inbox|How to remain read emails in the Inbox folder?]] | * [[faq:email:how_to_remain_read_emails_in_inbox|How to remain read emails in the Inbox folder?]] |
| * [[faq:email:junk_filter_hasn_t_been_able_to_identify_some_of_the_junk_mail_that_i_ve_received|Junk filter hasn't been able to identify some of the junk mail that I've received]] | |
| * [[faq:email:the_special_tag_AX_xxxxxxxx_in_mail_subject|The special tag [AX_xxxxxxxx] in mail subject]] | * [[faq:email:the_special_tag_AX_xxxxxxxx_in_mail_subject|The special tag [AX_xxxxxxxx] in mail subject]] |
| * [[faq:email:use_different_html_editor_to_compose_email|Use different HTML Editor to compose email]] | * [[faq:email:use_different_html_editor_to_compose_email|Use different HTML Editor to compose email]] |
| * [[faq:email:how_to_configure_auto_read_inbox|How to configure emails to be moved to Read folder after reading]] | * [[faq:email:how_to_configure_auto_read_inbox|How to configure emails to be moved to Read folder after reading]] |
| * [[faq:email:how_do_i_delete_more_than_1_message_at_a_time|How do I delete more than 1 message at a time?]] | * [[faq:email:how_do_i_delete_more_than_1_message_at_a_time|How do I delete more than 1 message at a time?]] |
| | * [[faq:email:send_mail_using_group_mail|How to send mail using mail group?]] |
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| ==== Mail Setup Guides for Desktop PC/Laptop ==== | ==== Mail Setup Guides for Desktop PC/Laptop ==== |
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| * [[faq:email:mail_setup_ms_outlook_secure_imap|Microsoft Outlook (Secure IMAP)]] | * [[faq:email:mail_setup_ms_outlook_imap_latest|Microsoft Outlook (Secure IMAP)]] |
| * [[faq:email:mail_setup_ms_outlook_secure_pop|Microsoft Outlook (Secure POP3)]] | * [[faq:email:mail_setup_ms_outlook_pop3_latest|Microsoft Outlook (Secure POP3)]] |
| * [[faq:email:mail_setup_mozilla_thunderbird_secure_imap|Mozilla Thunderbird (Secure IMAP)]] | * [[faq:email:mail_setup_mozilla_thunderbird_secure_imap_latest|Mozilla Thunderbird (Secure IMAP)]] |
| * [[faq:email:mail_setup_mozilla_thunderbird_secure_pop|Mozilla Thunderbird (Secure POP3)]] | * [[faq:email:mail_setup_mozilla_thunderbird_secure_pop3_latest|Mozilla Thunderbird (Secure POP3)]] |
| * [[faq:email:mail_setup_mac_mail_secure_imap|Apple Mac Mail (Secure IMAP)]] | * [[faq:email:mail_setup_mac_mail_secure_imap_latest|Apple Mac Mail (Secure IMAP)]] |
| * [[faq:email:mail_setup_mac_mail_secure_pop|Apple Mac Mail (Secure POP3)]] | * [[faq:email:mail_setup_mac_mail_secure_pop3_latest|Apple Mac Mail (Secure POP3)]] |
| | * [[faq:email:mail_setup_win10_mail_app|Windows 10 Mail App]] |
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| * [[faq:email:mail_setup_android_secure_imap|Android Mail App (Secure IMAP)]] | * [[faq:email:mail_setup_android_secure_imap|Android Mail App (Secure IMAP)]] |
| * [[faq:email:mail_setup_ms_outlook_android_secure_imap|Microsoft Outlook for Android (Secure IMAP)]] | * [[faq:email:mail_setup_ms_outlook_android_secure_imap_latest|Microsoft Outlook for Android (Secure IMAP)]] |
| * [[faq:email:mail_setup_gmail_android_secure_imap|Gmail App for Android (Secure IMAP)]] | * [[faq:email:mail_setup_blue_mail_android_secure_imap|Blue Mail App for Android (Secure IMAP)]] |
| | * [[faq:email:mail_setup_gmail_android_secure_imap_latest|Gmail App for Android (Secure IMAP)]] |
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| ==== Mail Setup Guides for iPhones ==== | ==== Mail Setup Guides for iPhones ==== |
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| * [[faq:email:mail_setup_iphone_mail_secure_imap|iPhone Mail (Secure IMAP)]] | * [[faq:email:mail_setup_iphone_mail_secure_imap_latest|iPhone Mail (Secure IMAP)]] |
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| | ==== Mail Setup Guides for Desktop PC/Laptop (New Users) ==== |
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| | * [[faq:email:mail_setup_ms_outlook_imap_latest_new_users|Microsoft Outlook (Secure IMAP)]] |
| | * [[faq:email:mail_setup_ms_outlook_pop3_latest_new_users|Microsoft Outlook (Secure POP3)]] |
| | * [[faq:email:mail_setup_mozilla_thunderbird_secure_imap_latest_new_users|Mozilla Thunderbird (Secure IMAP)]] |
| | * [[faq:email:mail_setup_mozilla_thunderbird_secure_pop3_latest_new_users|Mozilla Thunderbird (Secure POP3)]] |
| | * [[faq:email:mail_setup_mac_mail_secure_imap_latest_new_users|Apple Mac Mail (Secure IMAP)]] |
| | * [[faq:email:mail_setup_mac_mail_secure_pop3_latest_new_users|Apple Mac Mail (Secure POP3)]] |
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| | ==== Mail Setup Guides for Android Phones (New Users)==== |
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| | * [[faq:email:mail_setup_ms_outlook_android_secure_imap_latest_new_users|Microsoft Outlook for Android (Secure IMAP)]] |
| | * [[faq:email:mail_setup_gmail_android_secure_imap_latest_new_users|Gmail App for Android (Secure IMAP)]] |
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| | ==== Mail Setup Guides for iPhones (New Users)==== |
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| | * [[faq:email:mail_setup_iphone_mail_secure_imap_latest_new_users|iPhone Mail (Secure IMAP)]] |
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| * [[faq:email:blackberry_cannot_send_email_to_internal_users|Blackberry cannot send email to internal users]] | * [[faq:email:blackberry_cannot_send_email_to_internal_users|Blackberry cannot send email to internal users]] |
| * [[faq:email:choose_specific_imap_folders_to_appear_in_email_client|Choose specific IMAP folders to appear in email client]] | * [[faq:email:choose_specific_imap_folders_to_appear_in_email_client|Choose specific IMAP folders to appear in email client]] |
| * [[faq:email:delete_junk_mail_automatically|Delete junk mail automatically]] | |
| * [[faq:email:export_contact_from_outlook_express|Export contact from Outlook Express]] | * [[faq:email:export_contact_from_outlook_express|Export contact from Outlook Express]] |
| * [[faq:email:how_to_change_password_on_email_client|How to change password on email client?]] | * [[faq:email:how_to_change_password_on_email_client|How to change password on email client?]] |
| * [[faq:email:signature-on-ms-outlook|How to create signature on Ms Outlook]] | * [[faq:email:signature-on-ms-outlook|How to create signature on Ms Outlook]] |
| * [[faq:email:signature-on-mozilla-thunderbird|How to create signature on Mozilla Thunderbird]] | * [[faq:email:signature-on-mozilla-thunderbird|How to create signature on Mozilla Thunderbird]] |
| | * [[faq:email:why-pop3-download-old-mails|Why are my old mails being downloaded to Ms Outlook again?]] |
| | * [[faq:email:archive_emails_ms_outlook|How to archive emails with Microsoft Outlook ]] |
| | * [[faq:email:archive_emails_mozilla_thunderbird|How to archive emails with Mozilla Thunderbird ]] |
| | * [[faq:email:switch_POP3_to_IMAP_ms_outlook|How to 'switch' POP3 to IMAP mail account in Microsoft Outlook ]] |
| | * [[faq:email:clear_SSL_certificate|How to clear locally stored SSL certificate ]] |
| | * [[faq:email:why_mail_client_showing_ssl_certificate_expiration_warning|Why is my mail client showing SSL expiration warning?]] |
| | * [[faq:email:ms_outlook_keeps_asking_for_password|What to do if Ms Outlook keeps asking for my password?]] |
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| ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------ |
| ===== Email Troubleshooting ===== | |
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| * [[faq:email:error_when_sending_email_could_not_find_server|Error when sending email: Could not find server]] | ===== Spam & Junk ===== |
| * [[faq:email:finding_missing_emails|Finding missing emails]] | * [[faq:email:avoid_emails_going_into_recipient_s_spam_or_junk|Avoid emails going into recipient’s spam or junk]] |
| * [[faq:email:mail_now_configuration_issues|MailNow configuration issues]] | * [[faq:email:global_junk_filtering_setup|Global Junk Filtering Setup (for administrator)]] |
| * [[faq:email:why_cant_i_redirect_email_to_free_email_services|Why can’t I redirect email to free email services?]] | * [[faq:email:junk_filtering_setup_for_users|Junk Filtering Setup (for users)]] |
| * [[faq:email:why_email_received_is_corrupted_with_partial_content_or_duplicated|Why email received is corrupted, with partial content or duplicated?]] | * [[faq:email:what_to_do_if_receiving_too_many_junk_mails|What to do if receiving too many Junk mails?]] |
| * [[faq:email:why_gmail_user_cant_see_my_forwarded_email|Why Gmail user can't see my forwarded email?]] | * [[faq:email:turn_off_junk_filtering|Can I turn off junk filtering option on webmail?]] |
| | * [[faq:email:junk_filter_hasn_t_been_able_to_identify_some_of_the_junk_mail_that_i_ve_received|Junk filter hasn't been able to identify some of the junk mail that I've received]] |
| | * [[faq:email:delete_junk_mail_automatically|Delete junk mail automatically]] |
| * [[faq:email:why_is_important_email_going_into_junk_mailbox|Why is important email going into Junk mailbox?]] | * [[faq:email:why_is_important_email_going_into_junk_mailbox|Why is important email going into Junk mailbox?]] |
| * [[faq:email:why_users_cant_receive_my_email_claiming_my_ip_is_blacklisted|Why users can't receive my email, claiming that my IP is blacklisted?]] | * [[faq:email:global_junk_filtering_setup|Global Junk Filtering]] |
| * [[faq:email:why_did_my_image_formatting_turn_into_a_mess_after_being_forwarded|Why did my image formatting turn into a mess after being forwarded?]] | * [[faq:email:get-junk-mail-pop3-ms-outlook|Getting email from junk folder on Ms Outlook (POP3)]] |
| | * [[faq:email:how-do-spammers-get-my-email|How do spammers get my email address?]] |
| | * [[faq:email:how_to_detect_phishing_attempts_from_fake_WeTransfer_email|How to detect phishing attempts from fake WeTransfer email?]] |
