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faq:email:blackberry_cannot_send_email_to_internal_users

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faq:email:blackberry_cannot_send_email_to_internal_users [2014/06/13 11:19]
vikki removed 		faq:email:blackberry_cannot_send_email_to_internal_users [2019/05/17 14:28]
netiaraja
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-===== Blackberry cannot send email to internal users =====+====== Blackberry cannot send email to internal users ======
  
 Blackberry uses their own server/service to relay email out, based on your email address, which could be treated as "spoof" in many email servers.\\ Blackberry uses their own server/service to relay email out, based on your email address, which could be treated as "spoof" in many email servers.\\
 Afteroffice mail server reject these incoming email from Blackberry for the same reason too.\\ Afteroffice mail server reject these incoming email from Blackberry for the same reason too.\\
  
-To disable spoof prevention system, you can login with avomaster or user account which carry the voadmin privilege: go to Profile -> Admin Tasks -> **SMTP Settings** -> **Allow Spoof email** -> turn it **On**.\\ +To disable spoof prevention system, you can: 
-By disabled the spoof prevention, users may get more spam carrying their own email address as the "Sender".\\+  - Login with avomaster or any user account that carries the voadmin privilege. 
 +  - Go to **Profile** -> **Admin**. 
 +  - Go to **SMTP Settings**. 
 +  - On **Allow Spoof email**, Click on **Yes**.\\ 
 +By disabling the spoof prevention, users may get more spam carrying their own email address as the "Sender".\\
  
-However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following while login with admin: go to **Profile** -> **Admin Tasks** -> **SMTP Settings** -> **Global Email Rules** -> Insert the following line and click update. +However, to guarantee the incoming email from Blackberry will not be treated as spam, you'll need to perform the following:  
-   pass *.blackberry.com+  - Login with avomaster or any user account that carries the voadmin privilege. 
 +  - Go to **Profile** -> **Admin Tasks**. 
 +  - Go to **SMTP Settings**. 
 +  - On **Global Email Rules**, insert the following line and click [Update]. 
 +\\ 
 +   pass *.blackberry.com  
faq/email/blackberry_cannot_send_email_to_internal_users.txt · Last modified: 2019/05/17 14:29 by netiaraja

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