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--- faq:email:blacklist_an_email_address_on_webmail [2019/05/17 09:41]
netiaraja Image change
+++ faq:email:blacklist_an_email_address_on_webmail [2019/05/30 16:14]
vikki
@@ Line 2: / Line 2: @@
 \\
-If you are constantly receiving emails in your Inbox that you identified as spam or Junk, you can either set it as Junk through [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or configure an email blacklist using your webmail account.\\
+If you are constantly receiving email that you identified as spam or junk mail in your Inbox, you can either set it as Junk using the [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or blacklist the sender email address from your webmail.\\
-  - Login to your webmail. Go to **Email**.\\ {{:faq:email:imageedit_1_6703288093.gif}}\\ \\
-  - Under **Configuration**, select **Options**.\\ {{:faq:email:imageedit_3_6233585968.gif}}\\ \\
+There are two options to do so:
-  - Scroll down till you see the **Black list** option.\\ {{:faq:email:imageedit_4_2147135648.png}}\\ \\
-  - Key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ \\
+==== I. Block Email Address from Webmail Viewer ====
-  - Click the **Save** button at the bottom to save your configuration.\\
+  - Go to webmail.
+  - Open the junk mail that you received in your Inbox.\\ {{:faq:email:blacklist_email:block-email-1.png}}\\
+  - Click on the **[ Block ]** button near the "From" field.\\ {{:faq:email:blacklist_email:block-email-2.png}}\\
+  - The sender email address will be automatically added into your blacklist option.
+==== II. Add Email Address to Blacklist ====
+  - Go to **Email**.
+  - Under **Configuration**, select **Options**.
+  - Scroll down till you see the **Black list** option, and key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ {{:faq:email:blacklist_email:blacklist-email-1.png}}\\
+  - Click the **[ Save ]** button at the bottom to save your configuration.\\

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