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--- faq:email:blacklist_an_email_address_on_webmail [2015/11/11 10:19]
vikki
+++ faq:email:blacklist_an_email_address_on_webmail [2019/06/21 11:21] (current)
vikki [I. Block Email Address from Webmail Viewer]
@@ Line 2: / Line 2: @@
 \\
-If you are constantly receiving emails in your Inbox that you identified as spam or Junk, you can either set it as Junk through Global Mail Rules or configure an email blacklist using Global Mail Rules or configure an email blacklist using your webmail account.\\
+If you are constantly receiving email that you identified as spam or junk mail in your Inbox, you can either set it as Junk using the [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or blacklist the sender email address from your webmail.\\
-  - Login to your webmail. Go to **Email**.\\ {{:faq:email:blacklist_email:blacklist-1.png?nolink|}}\\ \\
-  - Under **Configuration**, select **Options**.\\ {{:faq:email:blacklist_email:blacklist-2.png?nolink|}}\\ \\
+There are two options to do so:
-  - Scroll down till you see the **Black list** option.\\ {{:faq:email:blacklist_email:blacklist-3.png?nolink|}}\\ \\
-  - Key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ \\
+==== I. Block Email Address from Webmail Viewer ====
-  - Click the **Save** button to save your configuration.\\ {{:faq:email:blacklist_email:blacklist-4.png?nolink|}}\\ \\
+  - Go to webmail.
+  - Open the junk mail that you received in your Inbox.\\ {{:faq:email:blacklist_email:block-email-1.png}}\\
+  - Click on the **[ Block ]** button near the "From" field.\\ {{:faq:email:blacklist_email:block-email-3.png}}\\
+  - The sender email address will be automatically added into your blacklist option.
+==== II. Add Email Address to Blacklist ====
+  - Go to **Email**.
+  - Under **Configuration**, select **Options**.
+  - Scroll down till you see the **Black list** option, and key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ {{:faq:email:blacklist_email:blacklist-email-1.png}}\\
+  - Click the **[ Save ]** button at the bottom to save your configuration.\\
-Alternatively, you can open the particular email and click [Block], as highlighted in red in the image below.\\ {{:faq:email:blacklist_email:blacklist_sender.png|}}

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