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faq:email:conditional_email_fwd_redirect [2021/01/27 16:21] vikki |
faq:email:conditional_email_fwd_redirect [2021/02/02 17:25] vikki |
* [[faq:email:how_to_redirect_email|Redirect emails from individual account]] | * [[faq:email:how_to_redirect_email|Redirect emails from individual account]] |
* [[faq:administrator:how_to_set_mail_redirect|Set up mail redirect for a user (voadmin)]] | * [[faq:administrator:how_to_set_mail_redirect|Set up mail redirect for a user (voadmin)]] |
* [[faq:email:setup_group_mail_fwd|Auto-forward emails from mail group]] | * [[faq:administrator:setup_group_mail_fwd|Auto-forward emails from mail group]] |
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However, in order to maintain good reputation for your email server and domain, we have recently performed an update on the email redirect/forwarding system. An email will only be forwarded to an external domain when: | However, in order to maintain good reputation for your email server and domain, we have recently performed an update on the email redirect/forwarding system. An email will only be forwarded to an external domain when: |
**6. SPF check must pass** | **6. SPF check must pass** |
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In addition, the recipient address (instead of the original sender address) will be used as the "From" address. | In addition, if the destination email address (which is placed in the email redirect or forward settings) is from a different domain than the user account, the user account's email address will be used as the "From" address, instead of the original sender address (who sends a mail to the user). |
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For example, jane@abc.com is set to redirect mails to peter@xyz.com. When amy@somedomain.com sends an email to jane@abc.com, Peter will receive a copy of that email with the identity of "Amy - somedomain.com" < jane@abc.com >. | For example, jane@abc.com is set to redirect mails to peter@xyz.com. When amy@somedomain.com sends an email to jane@abc.com, Peter will receive a copy of that email with the identity of 'Amy' < amy@somedomain.com > but with < jane@abc.com > appearing as the sender address. |
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These conditions and updates are necessary so that the destination email (from an external domain) will not treat the forwarded email as **[[faq:email:what_is_email_spoofing|spoof mails]]**, which would be blacklisted/rejected. If such incident happens, your mail server/domain reputation can be affected, which would result in other recipients rejecting and blocking your emails. | These conditions and updates are necessary so that the destination email (from an external domain) will not treat the forwarded email as **[[faq:email:what_is_email_spoofing|spoof mails]]**, which would be blacklisted/rejected. If such incident happens, your mail server/domain reputation can be affected, which would result in other recipients rejecting and blocking your emails. |