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faq:email:global_junk_filtering_setup

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Global Junk Filtering Setup


Global Junk Mail Control

As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.
If your company subscribes for POP3 mail or apply Global Junk Filtering:

  1. Login as Avomaster or voadmin account
  2. Go to: Profile → Admin task → Global Junk Control


  3. Make sure the Global Junk Filtering is set to “Enable
  4. Leverage the sensitivity level – 1 > most sensitive | 10 > less sensitive
    Recommended Setting: When Junk mail detected: Select Move to user's Junk mailbox option.
    Caution: Setting the 'Delete' option may result in losing some of your genuine emails.
  5. Click Update to save the configuration.

Junk Expiry

If you have chosen the Move to user's Junk mailbox on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.
Follow the simple steps below:

  1. Go to Profile → Admin Task → Junk Expiry.


  2. Check the checkbox for “Enable Junk Email auto delete for all users” and put in the number of days you wish to keep the junk mails before they are auto-deleted.
  3. Click Save to save the settings.
faq/email/global_junk_filtering_setup.1438069965.txt.gz · Last modified: 2015/07/28 15:52 by vikki