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faq:email:global_junk_filtering_setup [2015/07/28 15:52] vikki created |
faq:email:global_junk_filtering_setup [2019/11/18 19:01] (current) vikki [Global Junk Mail Control] |
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====== Global Junk Filtering Setup ====== | ====== Global Junk Filtering Setup ====== | ||
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- | ==== Global Junk Mail Control ==== | + | If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. |
+ | |||
+ | ===== Global Junk Mail Control | ||
As the Administrator, | As the Administrator, | ||
- | If your company subscribes for **POP3** mail or apply **Global Junk Filtering**: | + | |
- | | + | - Go to: **[Profile]** -> **[Admin]** -> **[Global Junk Control]**.\\ {{:faq:email:imageedit_6_9030367769.gif}}\\ \\ |
- | - Go to: **Profile -> Admin task -> Global Junk Control**\\ {{:faq:administrator:global_junk_control.png?nolink|}}\\ \\ | + | - Make sure the **[Global Junk mail filtering enable]** option is selected. |
- | - Make sure the Global Junk Filtering is set to "**Enable**" | + | - Select **[Move to user's Junk mailbox]** option.\\ Caution: Setting |
- | - Leverage the sensitivity level -- **1** > most sensitive | **10** > less sensitive\\ Recommended Setting: When Junk mail detected: | + | - On **[Sensitivity]**, |
- | - Click Update to save the configuration. | + | - Remember to check **[Sender is in user's Contact list]**, so that email that is recorded in user's Address Book will be exempted from junk filtering. |
+ | - Click **[Update]** to save the configuration. | ||
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+ | ===== Junk Expiry ===== | ||
+ | If you have chosen to **Move to user's Junk mailbox** on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.\\ | ||
- | ==== Junk Expiry ==== | ||
- | If you have chosen the **Move to user's Junk mailbox** on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.\\ | ||
Follow the simple steps below: | Follow the simple steps below: | ||
- | - Go to **Profile -> Admin Task -> Junk Expiry**.\\ {{:faq:administrator:junk_expiry.png?nolink|}}\\ \\ | + | - Go to **Profile -> Admin -> Junk Expiry**.\\ {{:faq:email:imageedit_8_3225199338.gif}}\\ \\ |
- Check the checkbox for " | - Check the checkbox for " | ||
- Click **Save** to save the settings. | - Click **Save** to save the settings. |