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faq:email:global_junk_filtering_setup

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faq:email:global_junk_filtering_setup [2015/07/29 17:25]
vikki [Global Junk Mail Control]
faq:email:global_junk_filtering_setup [2019/11/18 19:01] (current)
vikki [Global Junk Mail Control]
Line 3: Line 3:
 If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section.
  
-==== Global Junk Mail Control ====+===== Global Junk Mail Control =====
 As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.\\ As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.\\
-  - Login as Avomaster or voadmin account +  - Login as Avomaster or voadmin account. 
-  - Go to: **Profile -> Admin task -> Global Junk Control**\\ {{:faq:administrator:global_junk_control.png?nolink|}}\\ \\ +  - Go to: **[Profile]** -> **[Admin]** -> **[Global Junk Control]**.\\ {{:faq:email:imageedit_6_9030367769.gif}}\\ \\ 
-  - Make sure the Global Junk Filtering is set to "**Enable**" +  - Make sure the **[Global Junk mail filtering enable]** option is selected. 
-  - Leverage the sensitivity level -- with **1** is the most sensitiveand **10** is the least sensitive.\\ Recommended Setting: When Junk mail detected: Select **Move to user'Junk mailbox** option.\\ Caution: Setting the 'Delete' option may result in losing some of your genuine emails+  - Select **[Move to user's Junk mailbox]** option.\\ Caution: Setting to [Delete immediately] may result in losing some of your genuine emails. 
-  - Click Update to save the configuration.+  - On **[Sensitivity]**, leverage the sensitivity level, where **1** being the most sensitive (filter more emails) and **10** being the least sensitive (filter less emails)System default is **5**. 
 +  - Remember to check **[Sender is in user'Contact list]**, so that email that is recorded in user's Address Book will be exempted from junk filtering
 +  - Click **[Update]** to save the configuration. 
 + 
 + 
 +===== Junk Expiry ===== 
 +If you have chosen to **Move to user's Junk mailbox** on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.\\
  
-==== Junk Expiry ==== 
-If you have chosen the **Move to user's Junk mailbox** on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.\\ 
 Follow the simple steps below:  Follow the simple steps below: 
-  - Go to **Profile -> Admin Task -> Junk Expiry**.\\ {{:faq:administrator:junk_expiry.png?nolink|}}\\ \\+  - Go to **Profile -> Admin -> Junk Expiry**.\\ {{:faq:email:imageedit_8_3225199338.gif}}\\ \\
   - Check the checkbox for "**Enable Junk Email auto delete for all users**" and put in the number of days you wish to keep the junk mails before they are auto-deleted.   - Check the checkbox for "**Enable Junk Email auto delete for all users**" and put in the number of days you wish to keep the junk mails before they are auto-deleted.
   - Click **Save** to save the settings.   - Click **Save** to save the settings.
faq/email/global_junk_filtering_setup.1438161951.txt.gz · Last modified: 2015/07/29 17:25 by vikki