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faq:email:global_junk_filtering_setup

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Global Junk Filtering Setup


If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the Global Junk Mail Control to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the Junk Expiry section.

Global Junk Mail Control

As the Administrator, you can setup Global Junk Filtering setting that applies to all VO users.

  1. Login as Avomaster or voadmin account
  2. Go to: Profile → Admin task → Global Junk Control


  3. Make sure the Global Junk Filtering is set to “Enable
  4. Leverage the sensitivity level – with 1 is the most sensitive, and 10 is the least sensitive.
  5. Select Move to user's Junk mailbox option.
    Caution: Setting the 'Delete' option may result in losing some of your genuine emails.
  6. Click [Update] to save the configuration.

Junk Expiry

If you have chosen the Move to user's Junk mailbox on Global Junk Filtering, then you can configure how long the Junk mails are kept in the Junk folder before they are auto-deleted.
Follow the simple steps below:

  1. Go to Profile → Admin Task → Junk Expiry.


  2. Check the checkbox for “Enable Junk Email auto delete for all users” and put in the number of days you wish to keep the junk mails before they are auto-deleted.
  3. Click Save to save the settings.
faq/email/global_junk_filtering_setup.1438162000.txt.gz · Last modified: 2015/07/29 17:26 by vikki