This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
faq:email:global_junk_filtering_setup [2015/07/29 17:29] vikki [Global Junk Mail Control] |
faq:email:global_junk_filtering_setup [2019/11/18 19:01] (current) vikki [Global Junk Mail Control] |
||
---|---|---|---|
Line 3: | Line 3: | ||
If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. | If your users have been complaining about getting a lot of junk mails in their Inbox, you can set the **Global Junk Mail Control** to filter off high rank emails and keep those junk mails in their Junk folder. You can also set to automatically delete these junk mails after a certain period on the **Junk Expiry** section. | ||
- | ==== Global Junk Mail Control ==== | + | ===== Global Junk Mail Control |
As the Administrator, | As the Administrator, | ||
- | - Login as Avomaster or voadmin account | + | - Login as Avomaster or voadmin account. |
- | - Go to: **Profile -> Admin task -> Global Junk Control**\\ {{:faq:administrator:global_junk_control.png?nolink|}}\\ \\ | + | - Go to: **[Profile]** -> **[Admin]** -> **[Global Junk Control]**.\\ {{:faq:email:imageedit_6_9030367769.gif}}\\ \\ |
- | - Make sure the Global Junk Filtering is set to " | + | - Make sure the **[Global Junk mail filtering enable]** option |
- | - Leverage the sensitivity level -- with **1** is the most sensitive, and **10** is the least sensitive. | + | - Select **[Move to user's Junk mailbox]** option.\\ Caution: Setting to [Delete immediately] may result in losing some of your genuine emails. |
- | - Select **[Move to user's Junk mailbox]** option.\\ Caution: Setting to 'Delete immediately" | + | - On **[Sensitivity]**, |
- | - Remember to check [Sender is in user's Contact list], so that email that is recorded in user's Address Book will be exempted from junk filtering. | + | - Remember to check **[Sender is in user's Contact list]**, so that email that is recorded in user's Address Book will be exempted from junk filtering. |
- Click **[Update]** to save the configuration. | - Click **[Update]** to save the configuration. | ||
- | ==== Junk Expiry ==== | + | |
- | If you have chosen | + | ===== Junk Expiry |
+ | If you have chosen | ||
Follow the simple steps below: | Follow the simple steps below: | ||
- | - Go to **Profile -> Admin Task -> Junk Expiry**.\\ {{:faq:administrator:junk_expiry.png?nolink|}}\\ \\ | + | - Go to **Profile -> Admin -> Junk Expiry**.\\ {{:faq:email:imageedit_8_3225199338.gif}}\\ \\ |
- Check the checkbox for " | - Check the checkbox for " | ||
- Click **Save** to save the settings. | - Click **Save** to save the settings. |