faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do
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faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do [2019/08/19 16:47] vikki [Add the sender into your Address Book] |
faq:email:i_am_not_able_to_receive_email_from_a_sender_what_should_i_do [2019/08/19 16:47] vikki [Whitelist the sender’s domain] |
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| ===== Whitelist the sender’s domain ===== | ===== Whitelist the sender’s domain ===== | ||
| - | Request your administrator (voadmin) to whitelist the sender’s domain on the Global Mail Rules. Then, request the sender to resend the email again to see you can receive it. | + | Request your administrator (voadmin) to whitelist the sender’s domain on the **Global Mail Rules**. Then, request the sender to resend the email again to see you can receive it. |
| The Global Mail Rules is an incoming email traffic settings where your administrator can set who to block, and who to always allow. To find out more about Global Mail Rules, check out the guide here: [[faq: | The Global Mail Rules is an incoming email traffic settings where your administrator can set who to block, and who to always allow. To find out more about Global Mail Rules, check out the guide here: [[faq: | ||
faq/email/i_am_not_able_to_receive_email_from_a_sender_what_should_i_do.txt · Last modified: 2019/08/19 16:49 by vikki
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