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faq:email:mail_setup_mac_mail_secure_imap

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faq:email:mail_setup_mac_mail_secure_imap [2019/09/10 16:15]
vikki created
faq:email:mail_setup_mac_mail_secure_imap [2019/09/10 17:11] (current)
vikki
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-====== Email SetupApple Mac Mail (Secure IMAP) ======+====== Email Setup Guide for Apple Mac Mail (Secure IMAP) ======
  
 To setup an IMAP email account on your Mac Mail, please follow the steps below. We are using james@lookafter.com as an example in this guide. To setup an IMAP email account on your Mac Mail, please follow the steps below. We are using james@lookafter.com as an example in this guide.
  
 1. On your Apple Mail, and click on **Mail** > **Add Account...**. 1. On your Apple Mail, and click on **Mail** > **Add Account...**.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:1.png?|}}
  
 2. Select **Other Mail Account...**, then click **Continue**. 2. Select **Other Mail Account...**, then click **Continue**.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:2.png?|}}
  
 3. On "Add a Mail account", enter your **name**, **email address** and **password**, and click **Sign In**. 3. On "Add a Mail account", enter your **name**, **email address** and **password**, and click **Sign In**.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:3.png?|}}
  
 4. The app will load for a while, and more fields will be displayed. Here, make sure to enter: 4. The app will load for a while, and more fields will be displayed. Here, make sure to enter:
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 | Incoming Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) | | Incoming Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) |
 | Outgoing Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) | | Outgoing Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) |
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:4.png?|}}
  
 Once done, click **Sign In**. Once done, click **Sign In**.
  
-5. You will see the following warning displayed. Click **Show certificate** to view the mail server certificate.+5. You will see the following warning displayed. Click **Show Certificate** to view the mail server certificate.
  
 +{{:faq:email:mail-setup:mac-mail-secure-imap:5.png?|}}
  
 6. Click Continue if the certificate is *.agnx.com. 6. Click Continue if the certificate is *.agnx.com.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:6.png?|}}
  
 //*Note//: As AfterOffice is using agnx.com as the Global Network Exchange domain, the system is unable to match your mail server (mail.yourdomain.com) with agnx.com, thus, it shows the above warning. You can safely accept this certificate as it is our valid certificate, used for establishing secure connection between your mail client and the server. //*Note//: As AfterOffice is using agnx.com as the Global Network Exchange domain, the system is unable to match your mail server (mail.yourdomain.com) with agnx.com, thus, it shows the above warning. You can safely accept this certificate as it is our valid certificate, used for establishing secure connection between your mail client and the server.
  
 7. To trust and save the certificate, you are required to key in your machine's username and password, and click **Update Settings**. 7. To trust and save the certificate, you are required to key in your machine's username and password, and click **Update Settings**.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:7.png?|}}
  
 8. Click **Done** to finish the setup. 8. Click **Done** to finish the setup.
  
-9. Your emails will be loaded into your Apple Mail App.+{{:faq:email:mail-setup:mac-mail-secure-imap:8.png?|}} 
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 +9. Your emails will be synchronized to your Apple Mail App. 
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:9.png?|}}
  
 If you are having problems sending/receiving emails, you can check your mail settings at **Mail** > **Preferences**. If you are having problems sending/receiving emails, you can check your mail settings at **Mail** > **Preferences**.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:10.png?|}}
  
 Go to the **Server Settings** tab, and check through the mail server and port numbers. Go to the **Server Settings** tab, and check through the mail server and port numbers.
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 +{{:faq:email:mail-setup:mac-mail-secure-imap:11.png?600|}}
  
 **Incoming Mail Server (IMAP):** **Incoming Mail Server (IMAP):**
faq/email/mail_setup_mac_mail_secure_imap.1568103342.txt.gz · Last modified: 2019/09/10 16:15 by vikki