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--- faq:email:mail_setup_ms_outlook_android_secure_imap [2019/08/05 18:03]
vikki created
+++ faq:email:mail_setup_ms_outlook_android_secure_imap [2019/09/10 17:43] (current)
vikki
@@ Line 1: / Line 1: @@
-====== Microsoft Outlook on Android (Secure IMAP) ======
+====== Email Setup Guide for Microsoft Outlook on Android (Secure IMAP) ======
 . Launch Outlook app from your mobile.
 . If there is no account being set up on the app before, it will show the following screen. Click **[GET STARTED]** to continue.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:2.png?400|}}
 . Then, enter your email address into the given field, and click **[CONTINUE]**.
-. Click on the **[SETUP ACCOUNT MANUALLY]** button if it is shown.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:3.png?400|}}
+. Click on the **[SETUP ACCOUNT MANUALLY]** button if it is shown. If it is not shown then skip to step 6.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:4.png?400|}}
 . On "Choose account type", click on **IMAP**.
-. Enter your preferred display nam and description, then **turn on** the **ADVANCED SETTINGS**.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:5.png?400|}}
+. Enter your password, display name and description, and click on the tick button to complete the setup.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:6.png?400|}}
+. If you encounter error during the setup, turn on the **ADVANCED SETTINGS** at the bottom, and check the following settings:
+**IMAP Incoming Mail Server:**
+^ Settings        ^ Content                                             ^
+| IMAP Host Name  | **mail.yourdomain.com:993** OR \\ **imap.yourdomain.com:993** \\ (where //yourdomain.com// is your actual domain)      |
+| IMAP Username   | (your full email address, e.g. name@yourdomain.com) |
+| IMAP Password   | (your password)                                     |
-. The system will automatically detect your mail server host name. Enter your username and password into the given fields. You may refer to the following sample input:
+**SMTP Outgoing Mail Server:**
-  * IMAP Host Name: **mail.yourdomain.com:993** OR **imap.yourdomain.com:993** (where yourdomain is your actual domain)
+^ Settings        ^ Content                                               ^
-  * IMAP Username: (your full email address, e.g. name@yourdomain.com)
+| SMTP Host Name  | **mail.yourdomain.com:587** OR \\ **mail.yourdomain.com:465** OR \\ **smtp.yourdomain.com:587** OR \\ **smtp.yourdomain.com:465**             |
-  * IMAP Password: (your password)
+| SMTP Username   | (your full email address, e.g. name@yourdomain.com)   |
-  * SMTP Host Name: **mail.yourdomain.com:587** OR **mail.yourdomain.com:465** OR **smtp.yourdomain.com:587** OR **smtp.yourdomain.com:465**
+| SMTP Password   |( your password)                                       |
-  * SMTP Username: (your full email address, e.g. name@yourdomain.com)
-  * SMTP Password: (your password)
-//*Note//: It is recommended to use the IMAP and SMTP host names that are detected and pre-filled by the system.
+{{:faq:email:mail-setup:ms-outlook-android-secure-imap:7.png?400|}}
-. Once you have entered all details, click on the tick button on top right of the screen to complete the setup.
+//*Note//: For SMTP, use port 587 for STARTTLS encryption and port 465 for SSL/TLS encryption. For more information please refer to [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]]

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