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--- faq:email:mail_setup_ms_outlook_android_secure_imap_latest [2021/06/22 12:21]
atikah created
+++ faq:email:mail_setup_ms_outlook_android_secure_imap_latest [2021/10/11 09:20]
vikki
@@ Line 19: / Line 19: @@
 {{:faq:email:outlookandroid4.jpg?400|}}
-. Click on the **[SETUP ACCOUNT MANUALLY]** button if it is shown. If it is not shown then skip to step 6.
+. Click on the **[SETUP ACCOUNT MANUALLY]** button if it is shown.
 {{:faq:email:outlookandroid5.jpg?400|}}
 . On "Choose account type", click on **IMAP**.
-{{:faq:email:mail-setup:ms-outlook-android-secure-imap:5.png?400|}}
+{{:faq:email:outlookandroid6.jpg?400|}}
-. Enter your password, display name and description, and click on the tick button to complete the setup.
+. Please use the following details for mail server setting:
-{{:faq:email:mail-setup:ms-outlook-android-secure-imap:6.png?400|}}
-. If you encounter error during the setup, turn on the **ADVANCED SETTINGS** at the bottom, and check the following settings:
 **IMAP Incoming Mail Server:**
 ^ Settings        ^ Content                                             ^
-| IMAP Host Name  | **mail.yourdomain.com:993** OR \\ **imap.yourdomain.com:993** \\ (where //yourdomain.com// is your actual domain)      |
+| IMAP Host Name  | **vo1.agnx.com / v1.agnx.com / vo2.agnx.com / g1.agnx.com / my.agnx.com **\\ <color #ed1c24>*IMPORTANT</color>: Please consult AfterOffice Support to confirm which server to be used for your domain.|
+| Port            | 993 |
 | IMAP Username   | (your full email address, e.g. name@yourdomain.com) |
 | IMAP Password   | (your password)                                     |
@@ Line 43: / Line 40: @@
 ^ Settings        ^ Content                                               ^
-| SMTP Host Name  | **mail.yourdomain.com:587** OR \\ **mail.yourdomain.com:465** OR \\ **smtp.yourdomain.com:587** OR \\ **smtp.yourdomain.com:465**             |
+| SMTP Host Name  | **vo1.agnx.com / v1.agnx.com / vo2.agnx.com / g1.agnx.com / my.agnx.com **\\ <color #ed1c24>*IMPORTANT</color>: Please consult AfterOffice Support to confirm which server to be used for your domain.|
+| Port            | 465 |
 | SMTP Username   | (your full email address, e.g. name@yourdomain.com)   |
 | SMTP Password   |( your password)                                       |
-{{:faq:email:mail-setup:ms-outlook-android-secure-imap:7.png?400|}}
+Then, click the tick button on the top-right of your screen.
+{{:faq:email:outlookandroid8.png?400|}}
+**Please contact [[support@afteroffice.com]] to verify your mail server.**
+. After that, it will show you this screen. You may click the back button.
+{{:faq:email:outlookandroid9.jpg?400|}}
+. Lastly, if it asks you add another account, you may select **[MAYBE LATER]**.
+{{:faq:email:outlookandroid10.jpg?400|}}
-//*Note//: For SMTP, use port 587 for STARTTLS encryption and port 465 for SSL/TLS encryption. For more information please refer to [[faq:email:secure_imap_pop3_smtp_faq|Secure IMAP/POP3 and SMTP FAQ]]

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