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--- faq:email:ms_outlook_keeps_asking_for_password [2022/01/05 15:10]
vikki
+++ faq:email:ms_outlook_keeps_asking_for_password [2022/01/10 12:21]
vikki [2. Check your email setting]
@@ Line 24: / Line 24: @@
 | More Settings > Outgoing Server | Make sure that "My outgoing server (SMTP) requires authentication" and "Use same settings as my incoming mail server" are selected. |
+**NOTE:** Newer versions of mail clients enforce SS/TLS over SMTP, POP and IMAP, where the incoming and outgoing email server must match the SSL/TLS certificate. As AfterOffice is using *.agnx.com as the Global Network Exchange domain for SSL/TLS connections, your mail clients may reject your login if you are using the usual mail.xxx.com. For this case, we suggest to use vo1.agnx.com / vo2.agnx.com / v1.agnx.com / g1.agnx.com (please consult the support team for the correct server address) instead of mail.xxx.com to resolve the issue.
 ==== 3. Restart your device and Internet modem/router ====

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