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--- faq:email:send_mail_using_group_mail [2020/10/12 12:24]
atikah
+++ faq:email:send_mail_using_group_mail [2021/03/24 18:16] (current)
atikah
@@ Line 1: / Line 1: @@
-====== How to Send Mail Using Mail Group ======
+====== How to send mail using mail group? ======
+In AfterOffice webmail, you can set an email group as your alternate identity when sending mails, e.g. Sales, Marketing, Support, Finance, etc, without revealing your personal mail account.
-. Login to your AVOmaster or voadmin account.
+. Firstly, please create the mail group by logging in as the AVOmaster or voadmin account. If a mail group is already available, please skip to step 8.
-. Then, go to [Profile] → [Admin].
+. Then, go to **[Profile]** → **[Admin]**.
-{{ :faq:email:step2.png?400 |}}
+{{ :faq:email:step2.png?600 |}}
-. Under Admin Tasks, go to [Group].
+. Under Admin Tasks, go to **[Group]**.
-{{ :faq:email:step3.png?800 |}}
+{{ :faq:email:step3.png?1000 |}}
-. You can click on any of the group name or you can create a new group. If you want to create a new group, enter the new group name into the given field, and click [Create].
+. You can click on any of the group name or you can create a new group. If you want to create a new group, enter the new group name into the given field, and click **[Create]**.
-{{ :faq:email:step4.png?550 |}}
+{{ :faq:email:step4.png?1000 |}}
 . Then, click on the new group that you have created.
-{{ :faq:email:step5.png?600 |}}
+{{ :faq:email:step5.png?1000 |}}
-. Make sure you tick the [Enabled (use as Group in UCAR)]. Then, under [Member List], you can choose the members to be included in the group. Next, click on [Update].
+. Make sure you tick the **[Enabled (use as Group in UCAR)]**. Then, under **[Member List]**, you can choose the members to be included in the group. Next, click on **[Update]**.
-{{ :faq:email:step6.png?600 |}}
+{{ :faq:email:step6.png?800 |}}
-{{ :faq:email:step6.png?600 |}}
+Also, you can include external users as the group member by including their email addresses in the following section.
+{{:faq:email:externalemail.png?1000|}}
+. Now, every email sent to the mail group which in this case is //testgroup@atikahg1.vo.com.my//, will also be sent to the group’s members.
+. Next, login to your account and click **[Email]**. Then, under Configuration, click on **[General]**. Here, you need to set your alternate identity using your mail group.
+{{ :faq:email:step8.png?800 |}}
+Then, click on **[Update]** at the very bottom of this page. You can create up to 8 alternate identities.
+. Compose a new mail. Then, click the drop-down option for **[From]** and choose your mail group or other alternate email that you have set.
+{{ :faq:email:step9.2.png?800 |}}
+. Make sure to include your mail group email in **[To]** or **[Cc]**, if you want the email to be sent to the group’s members.

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