faq:email:smtp_error_codes
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faq:email:smtp_error_codes [2015/08/05 18:52] (current) vikki created |
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| + | ====== SMTP Error Codes ====== | ||
| + | \\ | ||
| + | There are times that you may receive bounce mail entitled " | ||
| + | |||
| + | Please kindly forward the error description to // | ||
| + | |||
| + | The following are some common error messages that are included in the bounce mail for your reference.\\ | ||
| + | |||
| + | ------- | ||
| + | |||
| + | ==== SMTP Error 550 ==== | ||
| + | **Sample descriptions: | ||
| + | * Mailbox unavailable | ||
| + | * Invalid recipient | ||
| + | * No such user here | ||
| + | * Relaying denied | ||
| + | |||
| + | **Reason: | ||
| + | Error 550 implicates that your mail server is unable to deliver email to the recipient due to his mailbox does not exist. Possible causes to this are: you have entered the wrong email address (spelling mistake), or the recipient account has been disabled and replaced with a new one, which you did not know.\\ | ||
| + | It may also caused by a block from the recipient, by his spam filter. | ||
| + | |||
| + | **Solution: | ||
| + | To resolve this issue, you need to find out the correct email address and resend your mail, or contact the recipient to whitelist your email address on his mail server. | ||
| + | |||
| + | ------- | ||
| + | |||
| + | ==== SMTP Error 552 ==== | ||
| + | **Sample descriptions: | ||
| + | * Over quota | ||
| + | * The recipient’s mailbox has reached its maximum allowed size | ||
| + | |||
| + | **Reason: | ||
| + | Due to the recipient' | ||
| + | |||
| + | **Solution: | ||
| + | Contact the recipient by other means to inform about the error. | ||
| + | |||
| + | ------- | ||
| + | |||
| + | ==== SMTP Error 554 ==== | ||
| + | **Sample descriptions: | ||
| + | * Your IP address is listed in spam filter | ||
| + | * Sending address not accepted due to spam filter | ||
| + | |||
| + | **Reason: | ||
| + | This error message is returned to you due to the recipient' | ||
| + | |||
| + | **Solution: | ||
| + | Forward the error message to // | ||
faq/email/smtp_error_codes.txt · Last modified: 2015/08/05 18:52 by vikki
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