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faq:email:switch_pop3_to_imap_ms_outlook [2021/04/19 12:23] atikah |
faq:email:switch_pop3_to_imap_ms_outlook [2021/04/20 16:56] atikah |
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====== How to ' | ====== How to ' | ||
- | If you wish to switch your POP3 mail account | + | As you know, POP3 protocol will only download the emails from your webmail' |
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==== Backup your email ==== | ==== Backup your email ==== | ||
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- | 6. You may Click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**. | + | 6. You may click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**. |
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- | 8. To open the backup emails, you can go to **[File]** > **[Open & Export]** > **[Open Outlook Data File]**. | + | 8. Now, all your emails have been backup |
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- | 9. Select your backup emails file and click **[OK]**. | ||
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- | 10. Fill in the password then click **[OK]**. | ||
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- | 11. Here, you can check and compare the emails in your backup file (Outlook Data File) and your original mail account. | ||
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==== Remove your POP3 mail account ==== | ==== Remove your POP3 mail account ==== | ||
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- | 4. You may choose to close both mail account (backup and the previous | + | 4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder |
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- | ==== Add your IMAP account | + | 5. Next, move the emails that you wish to be restored to your IMAP account |
- | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by following the steps below: | + | {{:faq: |
- | 1. First, go to **[File]** > *[+Add Account]**. | + | 6. Select |
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- | 2. Fill in your email address | + | 7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders. |
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- | 3. Select **IMAP**. | + | ==== Add your IMAP account ==== |
- | {{:faq: | + | You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below: |
- | 4. Fill in the IMAP Account Settings: | + | [[faq:email: |
- | - For incoming mail setting, make sure that: | ||
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- | | Server | ||
- | | Port | **993** | ||
- | | Encryption method | ||
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- | - For outgoing mail setting, there are two options: | ||
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- | (I) If you are using None/ | ||
- | | Server | ||
- | | Port | **587** | ||
- | | Encryption method |**None/ | ||
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- | (II) Or if you are using SSL/TLS: | ||
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- | | Server | ||
- | | Port | **465** | ||
- | | Encryption method | **SSL/ | ||
- | | My outgoing (SMTP) server requires authentication | YES with “Use same settings as my incoming mail server” | | ||
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- | 5. When you use SSL/TLS encryption, the internet security warning will be prompted. So, you can proceed by clicking on **[Yes]**. | ||
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- | 6. Then, click on **[Done]** and your IMAP account will be successfully added. | ||
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==== Restore your mailbox ==== | ==== Restore your mailbox ==== | ||
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Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. The following steps will guide you to restore your backup emails: | Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. The following steps will guide you to restore your backup emails: | ||
- | 1. Go to **[File]** > **[Open & Export]** > **[Import/ | + | 1. Select |
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- | 2. Choose ‘Import from another program or file’ and click **[Next]**. | + | |
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- | 3. Select | + | |
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- | 4. Click **[Browse]** to choose your backup email file. Select ‘ Replace duplicates with items imported’ | + | |
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- | 5. Type the password | + | |
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- | 6. Select the folder to import from and ‘Include subfolders’. If you want your emails to be imported to the same folder as the current IMAP account, you may select ‘Import items into the same folder in:’ and choose your current mail account. Finally, click on **[Finish]**. | + | {{:faq: |
- | {{: | + | 2. Repeat the step for all of the folders. After you have finished moving the emails, you may close the POP3 account by right-click on the account and select **[Close]**. |
- | 7. All the backup emails should be imported to your current IMAP mail account and will be synchronised to your server' | + | {{: |