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faq:email:why_email_received_is_corrupted_with_partial_content_or_duplicated [2015/07/28 16:09] vikki created |
faq:email:why_email_received_is_corrupted_with_partial_content_or_duplicated [2019/05/17 15:10] netiaraja |
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This has something to do with the communication between mail servers (SMTP).\\ | This has something to do with the communication between mail servers (SMTP).\\ | ||
- | When the sender mail server attempted to deliver the email over to Afteroffice mail server, the email delivery could be failed halfway due to sudden drop on the network quality, or some interruptions in between. At this stage, the email is likely incomplete and should be ignored by the recipient server, in this case, Afteroffice Mail server.\\ | + | When the sender mail server attempted to deliver the email over to Afteroffice mail server, the email delivery could be failed halfway due to sudden drop on the network quality, or some interruptions in between. At this stage, the email is likely |
Afteroffice Mail server engineer decided to take this further by capturing these incomplete emails, and deliver to our customer account anyway. By doing this, the customer will know that the email has arrived in-time, although corrupted, and serve as an early alert on the email exchange process.\\ | Afteroffice Mail server engineer decided to take this further by capturing these incomplete emails, and deliver to our customer account anyway. By doing this, the customer will know that the email has arrived in-time, although corrupted, and serve as an early alert on the email exchange process.\\ | ||
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However, such issue normally would last for a day or two in general, and only affecting specific sender and logistics.\\ | However, such issue normally would last for a day or two in general, and only affecting specific sender and logistics.\\ | ||
- | Also, since the email that you send out is utilizing the same SMTP channel, your outgoing email gets the same " | + | Also, since the email that you sent out is utilizing the same SMTP channel, your outgoing email gets the same " |
This is why you are getting more corrupted email, incomplete email over other service provider when you host your email service with Afteroffice.\\ | This is why you are getting more corrupted email, incomplete email over other service provider when you host your email service with Afteroffice.\\ |