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--- faq:profile:how_to_protect_your_vo_accounts_from_being_compromised [2020/01/10 11:36]
ziyu
+++ faq:profile:how_to_protect_your_vo_accounts_from_being_compromised [2020/09/01 10:43] (current)
vikki [Choose A Secure Password]
@@ Line 9: / Line 9: @@
   * Use a combination of uppercase letters, lowercase letters, symbols and numbers in your password.
   * Use a password that is at least eight characters long.
-  * Don’t use easy-to-remember personal information e.g. your user name, real name, phone number, etc.
+  * Don’t use personal information in your password e.g. your user name, real name, phone number, domain name, etc.
-  * Don’t use passwords like “1234567”, “password”.
+  * Don’t use easy-to-guess passwords like “1234567”, “password”.
+  * Don't use the same password for your email account with other online/website/social media accounts.
   * Change your password regularly.
   * **MOST IMPORTANTLY** Do not use back previous passwords. Always come up with a new one.
@@ Line 35: / Line 36: @@
 Make it a habit to scan your computer every now and then to keep your system healthy from malicious spyware.\\
+==== Conceal Your Email Address ====
+Although your email address is hardly a secret, there is no reason to disclose it when you don't need to. For instance, do not post your email address on social media or blog post as cybercriminals are constantly looking for these sources for new victims.\\
+Other than that, think twice before subscribing to any newsletters, as some newsletter services are dishonest; they may "sell" your email address and contact details to other sources.
 ==== Turn On SAP Feature on VO ====
 By default, your VO account is guarded by the [[faq:network_and_security:what_is_sap|Suspicious Access Prevention (SAP)]] setting, where by your account access is only open to the countries that are listed in your SAP's setting. \\
 You can turn off this feature from your Profile settings. However, we **strongly recommend not to disable** this feature as it helps to prevent unauthorized user (from other countries) from accessing your VO account.
+==== Use SSL/TLS for SMTP, IMAP, POP3 Connections ====
+If you are using a third-party mail client for email access, it is recommended to use SSL/TLS encryption for SMTP, IMAP and POP3 connections, as it ensures the protection of user names, passwords, personal details and other sensitive information that are available in emails.\\
+==== Use Secure and Reliable Mail Client ====
+There are many mail clients and applications available for smartphones and PC from the Internet, but some might undermine the security of email sent using your email account. The key point here is the setup process - if the mail client prompts you to provide only your email address and password, and does not ask you to enter server settings - beware that it might not be sending your mails through your legitimate email server.\\
+In addition, some mail apps might store your password in plain text, which put your password at risk of being exposed.
+==== Avoid Using Public Wi-Fi ====
+Hackers often set up fake hotspot that tricks others into connecting to the network for free. This enable them to intercept and access to the victim's personal information, such as emails, passwords, credit card information, bank account details, and more.\\
+Hackers can also use an unsecured Wi-Fi connection to distribute malware. If you allow file sharing across a network, they can easily plant infected software on your computer.\\
+If you really need Internet connection while travelling or away from home, it is best to use your own private network, such as the hotspot from your smartphone.

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