Afteroffice

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.

====== What to do if the add-in is not showing up after a successful installation? ======

After you have completed the installation of Outlook Add-in for Storage, if the add-in icon doesn't show up on the composer window, please check if it is enabled on your Ms Outlook add-in settings. To do so:

1. On your Ms Outlook, click on the **File** tab.

{{:faq:storage:storage_outlook_addin:enable:1.png|}}

2. Select **Options**.

{{:faq:storage:storage_outlook_addin:enable:2.png|}}

3. The "Outlook Options" window will be displayed. Click on **Add-ins**.

{{:faq:storage:storage_outlook_addin:enable:3.png|}}

4. Make sure that "COM Add-ins" is selected on the "Manage" option field, and click **Go...**.

{{:faq:storage:storage_outlook_addin:enable:4.png|}}

5. On the "COM Add-ins" window, make sure that the **"e-storage Outlook Add-in"** checkbox is selected. Click **OK** to save  the changes. You can then restart Ms Outlook and see if the add-in shows up at the composer window.

{{:faq:storage:storage_outlook_addin:enable:5.png|}}

Afteroffice

User Tools

Site Tools

Page Tools