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--- faq:email:blacklist_an_email_address_on_webmail [2016/09/14 09:57]
vikki
+++ faq:email:blacklist_an_email_address_on_webmail [2019/06/21 11:21] (current)
vikki [I. Block Email Address from Webmail Viewer]
@@ Line 2: / Line 2: @@
 \\
-If you are constantly receiving emails in your Inbox that you identified as spam or Junk, you can either set it as Junk through [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or configure an email blacklist using your webmail account.\\
+If you are constantly receiving email that you identified as spam or junk mail in your Inbox, you can either set it as Junk using the [[faq:email:global_mail_rules_configuration|Global Mail Rules]] or blacklist the sender email address from your webmail.\\
-  - Login to your webmail. Go to **Email**.\\ {{:faq:email:blacklist_email:blacklist-1.png?nolink|}}\\ \\
-  - Under **Configuration**, select **Options**.\\ {{:faq:email:blacklist_email:blacklist-2.png?nolink|}}\\ \\
+There are two options to do so:
-  - Scroll down till you see the **Black list** option.\\ {{:faq:email:blacklist_email:blacklist-3.png?nolink|}}\\ \\
-  - Key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ \\
+==== I. Block Email Address from Webmail Viewer ====
-  - Click the **Save** button to save your configuration.\\ {{:faq:email:blacklist_email:blacklist-4.png?nolink|}}\\ \\
+  - Go to webmail.
+  - Open the junk mail that you received in your Inbox.\\ {{:faq:email:blacklist_email:block-email-1.png}}\\
+  - Click on the **[ Block ]** button near the "From" field.\\ {{:faq:email:blacklist_email:block-email-3.png}}\\
+  - The sender email address will be automatically added into your blacklist option.
+==== II. Add Email Address to Blacklist ====
+  - Go to **Email**.
+  - Under **Configuration**, select **Options**.
+  - Scroll down till you see the **Black list** option, and key in the email address that you wanted to blacklist on the given field.\\ Remember to select the **Black list** checkbox.\\ {{:faq:email:blacklist_email:blacklist-email-1.png}}\\
+  - Click the **[ Save ]** button at the bottom to save your configuration.\\
-Alternatively, you can open the particular email and click [Block], as highlighted in red in the image below.\\ {{:faq:email:blacklist_email:blacklist_sender.png|}}

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