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faq:email:ms_outlook_keeps_asking_for_password [2022/01/05 14:59] vikki |
faq:email:ms_outlook_keeps_asking_for_password [2022/01/10 12:21] (current) vikki [2. Check your email setting] |
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====== What to do if Ms Outlook keeps asking for my password? ====== | ====== What to do if Ms Outlook keeps asking for my password? ====== | ||
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If Ms Outlook keeps popping up the password window, it could mean that your password is incorrect or you have an unstabble Internet connection. To troubleshoot the issue, please follow the steps below: | If Ms Outlook keeps popping up the password window, it could mean that your password is incorrect or you have an unstabble Internet connection. To troubleshoot the issue, please follow the steps below: | ||
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| More Settings > Outgoing Server | Make sure that "My outgoing server (SMTP) requires authentication" | | More Settings > Outgoing Server | Make sure that "My outgoing server (SMTP) requires authentication" | ||
+ | **NOTE:** Newer versions of mail clients enforce SS/TLS over SMTP, POP and IMAP, where the incoming and outgoing email server must match the SSL/TLS certificate. As AfterOffice is using *.agnx.com as the Global Network Exchange domain for SSL/TLS connections, | ||
==== 3. Restart your device and Internet modem/ | ==== 3. Restart your device and Internet modem/ | ||