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faq:email:switch_pop3_to_imap_ms_outlook

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faq:email:switch_pop3_to_imap_ms_outlook [2021/04/19 11:34]
atikah 		faq:email:switch_pop3_to_imap_ms_outlook [2021/04/21 09:49] (current)
atikah
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 ====== How to 'switch' POP3 to IMAP mail account in Microsoft Outlook ====== ====== How to 'switch' POP3 to IMAP mail account in Microsoft Outlook ======
  
 +As you know, POP3 protocol will only download the emails from your webmail's Inbox and the emails are not synchronised with your mail account in other devices. For your convenient, you may consider switching your mail account to IMAP if you wish to access your all your emails anywhere and anytime. 
  
 +There are four simple steps to setup your POP3 account to IMAP. Firstly, backup your emails to avoid any missing emails during the procedures. Next, remove the POP3 mail account from the account settings. Then, proceed to create your IMAP account. Lastly, you may choose to restore your backup emails in the current IMAP account. However, please ensure that you have sufficient email storage before you continue with the restoration.
  
-==== Backup your email ====+For detailed guidelines, please refer the steps below for your mail account configurations:
  
-You must backup your emails to prevent any email loss during the process. 
  
-1.  First, open the Microsoft Outlook. Then, go to **[File]**.+---- 
 + 
 +===== Backup your email ===== 
 + 
 + 
 +First, you must backup your emails to prevent any email loss during the process by referring the steps below: 
 + 
 +1.  Open Microsoft Outlook. Then, go to **[File]**.
  
 {{:faq:email:poptoimap1.png?800|}} {{:faq:email:poptoimap1.png?800|}}
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 {{:faq:email:poptoimap5.png?600|}} {{:faq:email:poptoimap5.png?600|}}
  
-6. You may Click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**.+6. You may click **[Browse]** and type the file’s name. Or, you can just use the ‘backup.pst’ file. You can select ‘Replace duplicates with items exported’ and proceed to **[Finish]**.
  
 {{:faq:email:poptoimap6.png?600|}} {{:faq:email:poptoimap6.png?600|}}
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 7. Fill in the password for your backup emails then click **[OK]**. 7. Fill in the password for your backup emails then click **[OK]**.
  
-{{:faq:email:poptoimap7.png?600|}}+{{:faq:email:poptoimap7.png?400|}}
  
-8. To open the backup emails, you can go to **[File]** > **[Open & Export]** > **[Open Outlook Data File]**.+8. Now, all your emails have been backup to your local document in pst format.
  
-{{:faq:email:poptoimap8.png?800|}} 
  
-9. Select your backup emails file and click **[OK]**.+----
  
-{{:faq:email:poptoimap9.01.png?600|}}+===== Remove your POP3 mail account =====
  
-10. Fill in the password then click **[OK]**. 
  
-{{:faq:email:poptoimap9.1.png?600|}} +After your emails have been backup, you can proceed to remove the POP3 mail account. Below are the steps involve to remove your account:
- +
-11. Here, you can check and compare the emails in your backup file (Outlook Data File) and your original mail account. +
- +
-{{:faq:email:poptoimap10.png?800|}} +
- +
-==== Remove your POP3 mail account ==== +
- +
-After finished the emails backup, we can proceed to remove the POP3 mail account. +
  
 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**. 1. Go to **[File]** > **[Account Settings]** > **[Account Settings]**.
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 {{:faq:email:poptoimap13.png?600|}} {{:faq:email:poptoimap13.png?600|}}
  
-4. You may choose to close both mail account (backup and the previous POP3 mail account) by right-click on the accounts. +4. Before you close the POP3 mailboxes, create a new folder under your main folders. For example, add an "Old Inbox" folder under the Inbox. You may create this by right-click on the folder and select **[New Folder]**. Type in the folder's name in the blank space.
- +
-{{:faq:email:poptoimap14.png?400 |}} +
-{{:faq:email:poptoimap15.png?400|}} +
- +
-==== Add your IMAP account ==== +
- +
-After finished removing the mail account, then, you can proceed to add the new IMAP account. +
- +
-1. First, go to **[File]** > *[+Add Account]**. +
- +
-{{:faq:email:poptoimap16.png?800|}} +
- +
-2. Fill in your email address and select ‘Let me set up my account manually’. Then, click **[Connect]**. +
- +
-{{:faq:email:poptoimap17.png?600|}} +
- +
-3. Select **IMAP**. +
- +
-{{:faq:email:poptoimap18.png?600|}} +
- +
-4. Fill in the IMAP Account Settings: +
- +
-- For incoming mail setting, make sure that: +
- +
- +
-| Server              | **mail.yourdomain.com** OR \\ **imap.yourdomain.com** \\ (where //yourdomain.com// is your actual domain) | +
-| Port                | **993**                                             | +
-| Encryption method   | **SSL/TLS**                                         | +
- +
-- For outgoing mail setting, there are two options:+
  
-(I) If you are using None/STARTTLS: +{{:faq:email:addpoptoimap.png?800|}}
-| Server            | **mail.yourdomain.com** OR \\ **smtp.yourdomain.com** \\ (where //yourdomain.com// is your actual domain) | +
-| Port              | **587**    | +
-| Encryption method |**None/STARTTLS** |+
  
-{{:faq:email:poptoimap29.png?600|}}+5. Next, move the emails that you wish to be restored to your IMAP account in this new folder. You may select the emails and right-click on them. Then, select **[Move]** to the new folder (eg Old Inbox)
  
-(II) Or if you are using SSL/TLS:+{{:faq:email:addpoptoimap2.png?800|}}
  
-| Server            | **mail.yourdomain.com** OR \\ **smtp.yourdomain.com** \\ (where //yourdomain.com// is your actual domain)  | +6. Select **[Yes]**.
-| Port              | **465**      | +
-| Encryption method | **SSL/TLS**  | +
-| My outgoing (SMTP) server requires authentication | YES with “Use same settings as my incoming mail server” |+
  
-{{:faq:email:poptoimap20.png?600|}}+{{:faq:email:addpoptoimap3.png?400|}}
  
-5. When you use SSL/TLS encryption, the internet security warning will be prompted. So, you can proceed by clicking on **[Yes]**.+7. Here, you can see the new folders (Old Inbox and Old Sent) under the main folders.
  
-{{:faq:email:poptoimap21.png?600|}}+{{:faq:email:addpoptoimap4.png?800|}}
  
-6. Then, click on **[Done]** and your IMAP account will be successfully added. 
  
-{{:faq:email:poptoimap22.png?600|}}+----
  
-==== Transfer the backup emails to IMAP mail account ==== 
  
-Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account.+===== Add your IMAP account =====
  
-1. Go to **[File]** > **[Open & Export]** > **[Import/Export]**. 
  
-{{:faq:email:poptoimap23.png?600|}}+You may proceed to add the new IMAP account once you have removed the previous POP3 mail account by referring the link below:
  
-2. Choose ‘Import from another program or file’ and click **[Next]**.+[[faq:email:mail_setup_ms_outlook_secure_imap|Email Setup Guide: Microsoft Outlook (Secure IMAP)]]
  
-{{:faq:email:poptoimap24.png?600|}} 
  
-3. Select ‘Outlook Data File (.pst) and click **[Next]**.+----
  
-{{:faq:email:poptoimap25.png?600|}} 
  
-4. Click **[Browse]** to choose your backup email file. Select ‘ Replace duplicates with items imported’ and click **[Next]**.+===== Restore your mailbox =====
  
-{{:faq:email:poptoimap26.png?600|}} 
  
-5. Type the password for the backup email file and click **[OK]**.+Please note that you must make sure that your email storage is sufficient to store all your emails if you want to move the backup emails in your new IMAP account. The following steps will guide you to restore your backup emails:
  
-{{:faq:email:poptoimap27.png?600|}}+1. Select the new folder that you have created in your POP3 account such as "Old Inbox" and "Old Sent". Then, drag and drop it under the IMAP folder. By doing this, you can separate the folder for new and old backup emails.
  
-6. Select the folder to import from and ‘Include subfolders’. If you want your emails to be imported to the same folder as the current IMAP account, you may select ‘Import items into the same folder in:’ and choose your current mail account. Finally, click on **[Finish]**.+{{:faq:email:addpoptoimap5.png?800|}}
  
-{{:faq:email:poptoimap28.png?600|}}+2. Repeat the step for all of the folders. After you have finished moving the emails, you may close the POP3 account by right-click on the account and select **[Close]**.
  
-7. All the backup emails should be imported to your current IMAP mail account.+{{:faq:email:poptoimap14.png?400|}}  
  
 +You may expect longer synchronisation time in Microsoft Outlook if you have larger folder's size.
  
  
faq/email/switch_pop3_to_imap_ms_outlook.1618803294.txt.gz · Last modified: 2021/04/19 11:34 by atikah

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