faq:network_and_security:what_is_sap
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faq:network_and_security:what_is_sap [2019/03/19 09:20] vikki |
faq:network_and_security:what_is_sap [2021/05/05 10:33] (current) vikki [How do I set my SAP setting?] |
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| * **Change your account password** as someone likely knows your password and used it to sign in to your account. | * **Change your account password** as someone likely knows your password and used it to sign in to your account. | ||
| * **Run a virus scan** on your computer and clean up any spyware or threats. | * **Run a virus scan** on your computer and clean up any spyware or threats. | ||
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| + | ==== How do I set my SAP setting? ==== | ||
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| + | By default, when you log in to your webmail account for the first time, the country (in which you are situated at that moment) will be registered as your usual login country. You can continue to log in from this country without any further setup as long as it is not reset (by you or your administrator). If it is reset, the usual login country will be captured again on your next " | ||
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| + | If you need to travel to other countries, or you are sharing your account with colleagues from another country, then you need to manually whitelist those countries in your SAP setting at **Profile -> SAP**. For further details, please refer to [[faq: | ||
| ==== How can you make sure you will not be blocked when travel out of the country? ==== | ==== How can you make sure you will not be blocked when travel out of the country? ==== | ||
| - | You can always configure your SAP settings on your VO account’s **Profile -> Suspicious Access Prevention**.\\ | + | You can always configure your SAP settings on your VO account’s **Profile -> SAP**.\\ |
| If you are a mobile user who travels to multiple countries, you can simply **whitelist** accesses for your travelling countries, so that you can continue to login from those countries.\\ | If you are a mobile user who travels to multiple countries, you can simply **whitelist** accesses for your travelling countries, so that you can continue to login from those countries.\\ | ||
| Click [[faq: | Click [[faq: | ||
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| This would help your users to continue to access their accounts if they have forgotten to whitelist their destination country and being blocked.\\ | This would help your users to continue to access their accounts if they have forgotten to whitelist their destination country and being blocked.\\ | ||
| Click [[faq: | Click [[faq: | ||
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| + | Configuration of individual user SAP setting by administrator is not supported at the moment. | ||
| Video Tutorial: https:// | Video Tutorial: https:// | ||
faq/network_and_security/what_is_sap.1552958459.txt.gz · Last modified: 2019/03/19 09:20 by vikki
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